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1: Standing Up For Your Point Of View
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- 1.1: Arguing Can Be Constructive
- The goal of this text is to introduce you to your critical thinking skills that will lead you to a more positive conflict resolution strategy allowing you resolve differences with others more constructively.
- 1.2: Defining a Conflict
- There are a number factors that can influence conflict avoidance, such as self-doubt, lack of assertiveness, inadequate communication skills, fear of rejection, disapproval, criticism, loss of security and more. In other words, people avoid conflict in order to minimize perceived threats to their self-esteem and sense of well-being.
- 1.3: Types of Conflicts
- There are three types of conflicts that involve people: (1) Simple Conflict, (2) Pseudo Conflict (3) Ego Conflict.
- 1.4: Relationship Argumentation
- The outcomes to family arguments can greatly differ. In some cases, one side will see the strength of the other’s position and the argument can be resolved. In other situations, a compromise can be found. Later in this chapter we will examine the different styles of dealing with conflict.
- 1.5: Behavioral Approaches to Conflict
- 1.6: Responses to Conflict
- 1.7: Solving Conflict Through Understanding
- 1.8: Winning by Losing
- 1.9: The Focus of This Chapter