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Social Sci LibreTexts

11: Work with Labor Unions

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    • Contributed by No Attribution
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    • 11.1: Chapter Introduction
    • 11.2: The Nature of Unions
    • 11.3: Collective Bargaining
      When employees of an organization vote to unionize, the process for collective bargaining begins. Collective bargaining is the process of negotiations between the company and representatives of the union. The goal is for management and the union to reach a contract agreement, which is put into place for a specified period of time. Once this time is up, a new contract is negotiated. In this section, we will discuss the components of the collective bargaining agreement.
    • 11.4: Grievance Process
      A grievance procedure or process is normally created within the collective bargaining agreement. The grievance procedure outlines the process by which grievances over contract violations will be handled. As you have probably already identified, the grievance procedure is a formalized conflict. Learning how to handle this type of conflict takes self-management skills- or the ability to avoid taking things personally- and relationship management skills. This will be the focus of our next section.
    • 11.5: Chapter Case and Summary