4.3: Disability and Communication
- Page ID
- 48209
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The authors locate the barriers to effective two-way communication within the power relationships between professionals and clients, and they start from a social model of disability that understands the unequal treatment of disabled people as built into organisational structures and ‘into the language, communication and client–professional discourse’. This context means that identifying barriers to communication recognises the complexities of the process and the diversity of disability. Among the specific barriers they cite are attitudinal barriers, access issues, and a lack of emotional response by professionals.
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