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1.5: End of Chapter Material

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    Key Takeaways

    • Culture is an ongoing negotiation of learned patterns of beliefs, attitudes, values, and behaviors.
    • Each of us has personal, social, and cultural identities.
    • Personal identities are components of self that are primarily intrapersonal and connect to our individual interests and life experiences.
    • Social identities are components of self that are derived from our involvement in social groups to which we are interpersonally invested.
    • Cultural identities are components of self based on socially constructed categories that teach us a way of being and include expectations for our thoughts and behaviors.
    • Nondominant identity formation may include a person moving from unawareness of the importance of their identities, to adopting the values of dominant society, to separating from dominant society, to integrating components of identities.
    • Dominant identity formation may include a person moving from unawareness of their identities, to accepting the identity hierarchy, to separation from and guilt regarding the dominant group, to redefining and integrating components of identities.
    • Difference matters because people are treated differently based on their identities and demographics and patterns of interaction are changing. Knowing why and how this came to be and how to navigate our increasingly diverse society can make us more competent communicators.
    • The social constructionist view of culture and identity states that the self is formed through our interactions with others and in relation to social, cultural, and political contexts.
    • Race, gender, sexuality, and ability are socially constructed cultural identities that developed over time in relation to historical, social, and political contexts.
    • Race, gender, sexuality, and ability are cultural identities that affect our communication and our relationships.
    • Studying intercultural communication, communication between people with differing cultural identities, can help us gain more

      self-awareness and be better able to communicate in a world with changing demographics and technologies.

    • A dialectical approach to studying intercultural communication is useful because it allows us to think about culture and identity in complex ways, avoiding dichotomies and acknowledging the tensions that must be negotiated.
    • Intercultural relationships face some challenges in negotiating the dialectic between similarities and differences but can also produce rewards in terms of fostering self- and other awareness.
    • Getting integrated: Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. ICC also has the potential to benefit you in academic, professional, personal, and civic contexts.
    • A person with appropriate intrinsic or extrinsic motivation to engage in intercultural communication can develop self- and other-knowledge that will contribute to their ability to be mindful of their own communication and tolerate uncertain situations.
    • We can cultivate ICC by fostering attitudes that motivate us, discovering knowledge that informs us, and developing skills that enable us.

    Exercises

    1. List some of your personal, social, and cultural identities. Are there any that relate? If so, how? For your cultural identities, which ones are dominant and which ones are nondominant? What would a person who looked at this list be able to tell about you?
    2. Describe a situation in which someone ascribed an identity to you that didn't match with your avowed identities. Why do you think the person ascribed the identity to you? Were there any stereotypes involved?
    3. Getting integrated: Review the section that explains why difference matters. Discuss the ways in which difference may influence how you communicate in each of the following contexts: academic, professional, and personal.
    4. Do you ever have difficulty discussing different cultural identities due to terminology? If so, what are your uncertainties? What did you learn in this chapter that can help you overcome them?
    5. What comes to mind when you hear the word feminist? How did you come to have the ideas you have about feminism?
    6. How do you see sexuality connect to identity in the media? Why do you think the media portrays sexuality and identity the way it does?
    7. Think of an instance in which you had an interaction with someone with a disability. Would knowing the "Ten Commandments

      for Communicating with People with Disabilities" have influenced how you communicated in this instance? Why or why not?

    8. Why is the phrase "Know thyself" relevant to the study of intercultural communication?
    9. Apply at least one of the six dialectics to a recent intercultural interaction that you had. How does this dialectic help you understand or analyze the situation?
    10. Do some research on your state's laws by answering the following questions: Did your state have antimiscegenation laws? If so, when were they repealed? Does your state legally recognize gay and lesbian relationships? If so, how?
    11. Identify an intercultural encounter in which you did not communicate as competently as you would have liked. What concept(s) from the chapter would have helped you in this situation and how?
    12. Which of the following components of ICC-motivation, mindfulness, cognitive flexibility, and tolerance for uncertainty-do you think you are most competent at, and which one needs the most work? Identify how you became so competent at the first one and some ways that you can improve the second one.
    13. Choose one of the three ways discussed to cultivate ICC and make a list of five steps you can take to enhance this part of your competence.

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