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8.4: The Downside to Teams
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- Explain Group Think.
- Explain Risky Shift Phenomenon.
- Describe Team Conflict.
- Discuss Social Loafing.
- Describe and explain the negative aspects of teams and how to prevent them from happening.
Crisis Knowledge Scale
- _____I know the details of the crisis.
- _____I do not feel knowledgeable about the crisis that occurred.
- _____The details of the crisis that occurred are very clear to me.
- _____I do not know enough about the crisis that occurred.
- _____I do not comprehend the details of the crisis that occurred.
- _____My knowledge of the crisis that occurred is limited.
- _____I completely understand the details of the crisis that occurred.
- _____I feel knowledgeable about the details of the crisis that occurred.
- _____I comprehend the details of the crisis that occurred.
- _____The details of the crisis that occurred are not clear to me.
- A fear that the each member in the group will not have similar tasks and responsibilities.
- An uncertainty about the topic of the meeting and the possibility for uncomfortable topics.
- The topic is uneasy and/or distressing.
- The task might involve written or speaking skills and they do not feel competent in those skills.
- They have communication apprehension, which means they are nervous about communicating in that context.
- They meeting will cause more work or work that is beyond their capabilities.
- They do not feel properly prepared.
- Previous negative group experiences.
- Negative working relationship with the team leader.
- Time constraints
- Other personal issues that might interfere with their involvement with the group.
- Procedural tensions originate from group members’ perceptions that the group is not productive. Group members believe that the agenda is ineffective and/or that the team leader is not adhering to the agenda.
- Equity tensions happen when group members do not feel equal. They may feel that certain things are not fair, such as work load and/or responsibility. On the other hand, equity issues may stem from feel that there are more controlling members that dominate and their opinions are worth more than others.
- Affective tensions happen when team members do not like each other. Team members will find it more difficult to communicate. There may be huge rivalry and competitiveness in the group.
- Substantive happen when there are legitimate concerns about the task. Conflict here can turn into problem solving moments, creativity, increased information sharing, and provide a better perspective of the opposition. Substantive conflict is beneficial because everyone gets a different perspective of the same topic. It can result in a better outcome because all voices are heard.
Workplace Input Scale
- _____I have no input at work at all.
- _____Nobody cares about what I say at work.
- _____People at work do not listen to my input at all.
- _____When I have a good idea at work, it’s like I’m talking to a wall.
- _____People always listen to my suggestions at work.
- _____No one wants to hear my ideas at work.
- _____My co-workers pay attention to my input.
- _____People in my workplace always heed my suggestions.
- _____People take my ideas seriously at work.
- _____I have no problem having my ideas heard at work.
- _____I have a lot of input on the job.
- _____My input plays an important part on my job.
- _____People listen to what I have to say at work.
- _____No one pays attention to my ideas at work.
- _____Nobody listens to my suggestions at work.
- _____People care about my ideas at work.
- _____When I have a good idea at work, people listen.
- _____No one takes my ideas seriously at work.
- _____No one in my workplace heeds my suggestions.
- _____I have a problem getting my ideas heard at work.
- Groupthink occurs when there is a crisis and none of the group members stop to analyze the pros and cons of the solution.
- Conflict occurs in teams. There are two types of tensions: primary and secondary. Primary occurs before the meeting starts and secondary occurs after the meeting begins.
- Risky shift occurs when group members are more likely to make a riskier decision as a group rather than individually.
- Social loafing happens when group members do not work as hard in a group context compared to when they work by themselves.
- Think of a time when you’ve been in a group, what are the advantages and disadvantages with working in a group?
- Apply the different downsides to teamwork to one of your group experiences. If you had the ability to change it, what could you have done or do differently to prevent these downsides?
- Complete the Workplace Input Scale. Based on the results from your analysis of your group experience(s), what areas do you think you could improve upon? Why do you think your other group members communicate to you in the way he or she does?