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4.1: Learning Objectives and Key Terms

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    Learning Objectives
    • Describe the differences between listening and hearing.
    • Explain the benefits of listening.
    • Discern between the different listening styles.
    • Identify the types of noise that can affect a listener’s ability to attend to a message.
    • Describe how a listener’s attention span can limit the listener’s ability to attend to a speaker’s message.
    • Analyze how a listener’s personal biases can influence her or his ability to attend to a message.
    • Define receiver apprehension and the impact it can have on a listener’s ability to attend to a message.
    • List and explain the different stages of listening.
    • Understand the two types of feedback listeners give to speakers.
    • Define and explain critical listening and its importance in the public speaking context.
    • Understand six distinct ways to improve your ability to critically listen to speeches.
    • Evaluate what it means to be an ethical listener.
    Key Terms
    • Action-Oriented Listeners
    • Assumptions
    • Content-Oriented Listeners
    • Critical Listening
    • Ethical Listening
    • Evaluating
    • Hearing
    • Listening
    • Listening or Receiver Apprehension
    • Noise
    • People-Oriented Listeners
    • Physical Noise
    • Physiological Noise
    • Psychological Noise
    • Receiver Biases
    • Receiving
    • Remembering
    • Responding
    • Semantic Noise
    • Time-Oriented Listeners
    • Understanding

    This page titled 4.1: Learning Objectives and Key Terms is shared under a not declared license and was authored, remixed, and/or curated by Sara Kim, Douglas Marshall, June Pulliam, Victoria VanNest, and James Yeargain (LOUIS: The Louisiana Library Network) via source content that was edited to the style and standards of the LibreTexts platform; a detailed edit history is available upon request.