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7: Creating Communication Climates and Conflict Communication Climate

  • Page ID
    55190
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    Learning Objectives

    After reading this chapter you should be able to:

    • Describe confirming and disconfirming climates.
    • Discuss the types of conflict.
    • Describe the strategies for managing conflict.

    • 7.1: Introduction
      The chapter focuses on understanding interpersonal communication, specifically examining confirming and disconfirming climates, types of conflict, and conflict management strategies. It highlights the significant impact of communication climate on our interactions, comparing it to environmental factors affecting behavior. A study mentioned indicates that social rejection activates brain areas linked to physical pain, emphasizing the importance of social interaction for survival.
    • 7.2: Confirming and Disconfirming Climates
      This page discusses the concepts of positive and negative communication climates, focusing on recognition, acknowledgment, and endorsement messages that create confirming or disconfirming climates. It explores how conflict can be viewed as either destructive or productive and describes different conflict types: affective, conflict of interest, value, cognitive, and goal conflicts.


    This page titled 7: Creating Communication Climates and Conflict Communication Climate is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Tammera Stokes Rice via source content that was edited to the style and standards of the LibreTexts platform.