What You Will Learn from This Book

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What You Will Learn from This Book

· Communication is much more than just words

· The top 10 communication skills employers and recruiters want to see

· The two models of communication

· How social media impacts communication – and how it can be dangerous

· The benefits of mediated communication

· What communication overload is, and how to deal with it

· Understanding our “Self” – our self concept and our self esteem

· What shapes our self image

· Why effort matters more than talent

· How to manage your personal brand

· Why common perceptions, or stereotypes, are often wrong

· Why we judge people positively – and others negatively -- within the first 30 seconds that we see them

· Why listening is a critical communication skill

· The different types of listening

· How to use effective note taking to remember what you hear

· Why it can be hard to listen effectively

· How to get the most out of your listening

· How what we wear, how we walk, the appearance of our house and car communicate volumes about us.

· How your management of your time communicates volumes about you

· The two types of culture – individualistic and collectivistic

· How to make friends

· How to engage in small talk

· How we fall in love

· The five steps in coming together – and the five steps leading to a breakup

· The five different love languages

· How to resolve conflicts

· How conflicts are affected by culture

· How to get a job

· Resumes and Networking to Get a Job

· Getting the Job: Using Personal Brand Pitches

· How to successfully interview for a job

· How different companies orient employees during their first week

· How to work in teams

· How to lead a team

· The problem solving process