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Social Sci LibreTexts

1.5: Review

  • Page ID
    151552
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    Chapter 1: Vocabulary and Questions for Review and Discussion

    Vocabulary

    • Communication
    • Source
    • Receiver
    • Message
    • Environment
    • Channel
    • Information-rich channel
    • Context
    • External interference
    • Internal Interference
    • Nonverbal
    • Verbal
    • Worldview
    • Competent communication
    • Clarity
    • Concise
    • Egalitarian
    • Ethical
    • Intrapersonal communication
    • Plagiarism
    • Punctual
    • Growth Mindset
    • Fixed Mindset

    Questions for Review and Discussion

    1. Your textbook states that “we are constantly communicating, whether we are conscious of what we are communicating or not.” What does this mean? Do you agree or disagree?
    2. Fill in the blank correctly. For communication to take place, _____________ must take place between the source and receiver.
    3. According to the textbook, the message is whatever the
      • Source intends it to
      • Receiver perceives it to be
    4. Pretend you are about to submit several job applications and resumes. What are some guidelines you should follow as far as the email address you use, your voice mail message, and your social media accounts?
    5. In 1:2, The PROCESS of Communication, you are told the source and receiver may be communicating at the same time. Assuming only the source is speaking, how could the receiver also be communicating?
    6. Face-to-face conversation, email, television, virtual meetings, phone calls, a public speech, letter are all examples of communication ____________.
    7. When an individual sends an email full of typographical errors, poor grammar, and sentence fragments, what kind of impact might this have on the reader?
    8. True or False? Information-rich channels use both verbal and nonverbal communication.
    9. What is meant by “immediate feedback”?
    10. What creates an individual’s WORLDVIEW?
    11. Since each person has a different WORLDVIEW, what steps can the source take to see that a message is understood by the receiver?
    12. Most of you have seen a movie about a courtroom trial that shows the jury deliberating. Perhaps you have even served on a jury. How is the seating arranged during deliberation? Why?
    13. How is a grocery store set up to influence buying?
    14. How does the physical environment of a fast-food restaurant differ from the environment of an expensive, more elegant restaurant?
    15. What are some settings or occasions that have unwritten rules of contact connected to them? Explain.
    16. List and explain four characteristics of a competent communicator.
    17. List and explain the four obligations of an ethical communicator.
    18. What are two specific online websites you can use to check facts for accuracy of information before sharing it?
    19. A growing body of research shows that individuals who are most successful have a growth mindset as opposed to a fixed mindset. Each of the following statements shows indications of a fixed mindset. Change the wording to show a growth mindset.
      • My grammatical skills always lower my grade.
      • I’m a good communicator. I don’t need this class.
      • I can’t get to work on time because of the traffic.
      • I don’t want to say anything in class because my answer is probably wrong.
      • People won’t be able to understand me when I speak because English is not my first language.
      • There is nothing I can do about my speech anxiety; I’m just a nervous person.

    This page titled 1.5: Review is shared under a not declared license and was authored, remixed, and/or curated by Lisa Coleman, Thomas King, & William Turner.