We spend most of our lives engaged in talking and listening behavior. As such, understanding the functions of talking and listening in interpersonal communication is very important. In this chapter, we started by discussing the importance of everyday conversations. We next discussed a specific type of talk: disclosing information about ourselves (self-disclosure). We then switched gears and focused on the listening component. Overall, talking and listening are extremely important to interpersonal communication, so understanding how they function can help improve our communication skills.
References
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6 Ibid.
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9 Ibid., para. 5
10 Ibid., para. 7
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15 Ibid.
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29 Ibid.; pg. 163.
30 Gardner, W. L., & Martinko, M. J. (1988). Impression management: An observational study linking audience characteristics with verbal self-presentations. Academy of Management Journal, 31(1), 42–65. doi. org/10.2307/256497; pg. 44.
31 Ibid.; pg. 44.
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38 Ibid.; pg. 61.
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40 Ibid., pg. 43.
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47 Ibid.; pg. 71.
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52 Adler, R., Rosenfeld, L. B., & Proctor II, R. F. (2013). Interplay: The process of Interpersonal Communication. Oxford.
53 Ibid.
54 Ibid.
55 Ibid.
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