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- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/06%3A_Nonverbal_CommunicationWhether it’s facial expressions, eye contact, gestures, vocal characteristics, or clothing, we use nonverbal communication to send messages to others, and others interpret both our intentional and uni...Whether it’s facial expressions, eye contact, gestures, vocal characteristics, or clothing, we use nonverbal communication to send messages to others, and others interpret both our intentional and unintentional nonverbal messages. In this chapter, we will cover what nonverbal communication is and the nonverbal communication channels we use to communicate information.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/00%3A_Front_Matter
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/09%3A_Emotions/9.01%3A_Communication_CompetenceAn example of this is “I’m confused about the dishes being left because it seems out of the norm for you, and I’m wondering if there’s some sort of message in this.” Another example might be “I get fr...An example of this is “I’m confused about the dishes being left because it seems out of the norm for you, and I’m wondering if there’s some sort of message in this.” Another example might be “I get frustrated when the dishes are left on the counter because I remember talking about this before and I feel like I’m not being heard.” We will learn more about language and actions that contribute to and reduce defensiveness in the next chapter, Chapter 10: Communication Climate.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/09%3A_EmotionsEmotions are central to any interpersonal relationship, and it’s important to know what causes and influences emotions so we can better understand and express our own emotions and better respond to ot...Emotions are central to any interpersonal relationship, and it’s important to know what causes and influences emotions so we can better understand and express our own emotions and better respond to others when they display emotions. In this chapter, we will discuss the dimensions of emotions, perspectives on emotions, and ways to more effectively understand, express, and respond to emotions.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/08%3A_Interpersonal_Relationships/8.01%3A_Definition_and_Characteristics_of_RelationshipsA voluntary relationship is one in which we choose the person who we interact with, such as in the case of friendships. For example, when we are paired up with a stranger in class to complete a projec...A voluntary relationship is one in which we choose the person who we interact with, such as in the case of friendships. For example, when we are paired up with a stranger in class to complete a project, then we would be in an involuntary relationship with them. For example, we might initially be in an involuntary relationship with someone because we were paired up to work on a project, but then find out we share similar interests and form a voluntary friendship after the project ends.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/12%3A_Power_and_Communication/12.02%3A_Principles_of_PowerIn this section, we address five principles of power: power is a both a perception and fact, is relative and contextual, is influenced by dependence and investment, is prerogative, and generates privi...In this section, we address five principles of power: power is a both a perception and fact, is relative and contextual, is influenced by dependence and investment, is prerogative, and generates privilege. Power is a perception in the sense that we may think we have power over another person or that they have power over us, when we or they do not.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/03%3A_The_Perception_Process_and_Perception_of_OthersEvery second of every minute of every hour of every day, we are exposed to stimuli. In this chapter, we will learn about the perception process and how we interpret a wide range of stimuli, from objec...Every second of every minute of every hour of every day, we are exposed to stimuli. In this chapter, we will learn about the perception process and how we interpret a wide range of stimuli, from objects to people to behaviors. We will also address cultural and personality differences, and we will discuss how to improve communication competence. How and why can we improve the role of perception in interpersonal communication?
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)The thin line around each circle represents what you notice first (readily detectable characteristics). The inside of each circle means all deep-level characteristics someone has (e.g., personality, a...The thin line around each circle represents what you notice first (readily detectable characteristics). The inside of each circle means all deep-level characteristics someone has (e.g., personality, attitudes, education, skills, etc.). Each arrow represents the type of communication taking place between each individual. Anyone is free to interpret the meaning of each color, because it may vary across people, settings, and situations. (CCO 1.0)
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/07%3A_Listening/7.01%3A_The_Importance_of_ListeningListening is the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages. Listening skills are highly sought after by potential employers, co...Listening is the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages. Listening skills are highly sought after by potential employers, consistently ranking in the top ten in national surveys (National Association of Colleges and Employers, 2010). We shouldn’t underestimate the power of listening to make someone else feel better and to open our perceptual field to new sources of information.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/07%3A_Listening/7.02%3A_The_Stages_of_the_Listening_ProcessSome noise interferes primarily with hearing, which is the physical process of receiving stimuli through internal and external components of the ears and eyes, and some interferes with listening, whic...Some noise interferes primarily with hearing, which is the physical process of receiving stimuli through internal and external components of the ears and eyes, and some interferes with listening, which is the cognitive process of processing the stimuli taken in during hearing. In terms of completeness, we try to “read between the lines” and evaluate the message in relation to what we know about the topic or situation being discussed.
- https://socialsci.libretexts.org/Bookshelves/Communication/Interpersonal_Communication/I.C.A.T_Interpersonal_Communication_Abridged_Textbook_(Gerber_and_Murphy)/03%3A_The_Perception_Process_and_Perception_of_Others/3.02%3A_Perceiving_OthersFor example, if you get a get a speeding ticket, you may attribute the cause of the ticket to the malevolence of the police officer, essentially saying you got a ticket because the officer was a mean/...For example, if you get a get a speeding ticket, you may attribute the cause of the ticket to the malevolence of the police officer, essentially saying you got a ticket because the officer was a mean/bad person, which is an internal attribution.
