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  • https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)/09%3A_Handle_Conflict_and_Negotiation
  • https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)/09%3A_Handle_Conflict_and_Negotiation/9.02%3A_Understanding_Conflict
    In this chapter, you’ll see that learning how to handle conflict and engaging in effective negotiation are key to successful human relations and to a successful career. Learning how to handle conflict...In this chapter, you’ll see that learning how to handle conflict and engaging in effective negotiation are key to successful human relations and to a successful career. Learning how to handle conflict confidently is a key component in your emotional intelligence toolkit, specifically, self-awareness and relationship management. Without the ability to deal with conflict, we would have no friends or partner, and very little work would get done.
  • https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)/05%3A_Be_Ethical_at_Work
    This chapter will discuss some of the challenges associated with conflicting values, social responsibility of companies, and how to manage this in the workplace.
  • https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)/11%3A_Work_with_Labor_Unions
  • https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)/12%3A_Be_a_Leader/12.03%3A_Leadership_versus_Management
    Many people use the term leadership as interchangeable with management, but the two terms are actually quite different. The term management implies someone has been given a position, and through that ...Many people use the term leadership as interchangeable with management, but the two terms are actually quite different. The term management implies someone has been given a position, and through that position or title they have power to guide others. Leadership, on the other hand, does not require specific titles. Consider the last group project you worked on for school. It was likely that someone took on the leadership role for this project, such as coordinating schedule and so forth.
  • https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)/02%3A_Achieve_Personal_Success/2.S%3A_Achieve_Personal_Success_(Summary)
    Emotional intelligence (EQ) is different from intelligence quotient (IQ) in that EQ can help predict career success and can be improved over time, whereas IQ is stable over time. Social awareness refe...Emotional intelligence (EQ) is different from intelligence quotient (IQ) in that EQ can help predict career success and can be improved over time, whereas IQ is stable over time. Social awareness refers to one’s ability to read body language and social cues to develop positive relationships both professionally and personally. People resist change because of fear of job security, fear of the unknown, fear of failure, their individual personality, and bad past experience with change.

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