4: Sociology
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Here is an example of sociology and its effect on the world.
When Elizabeth Eckford tried to enter Central High School in Little Rock, Arkansas, in September 1957, she was met by an angry crowd and was turned away by authorities. But she knew she had the law on her side. Three years earlier in the landmark Brown v. the Board of Education decision, the U.S. Supreme Court had overturned twenty-one state laws that allowed Black and white people to be taught in separate school systems as long as the school systems were “equal.”
The decision was nothing short of momentous, not only for education, but for a number of other segregation and discrimination issues that have lasted into this decade. And in that momentous decision, the Supreme Court cited the research of the husband-and-wife team of social scientists, Kenneth and Mamie Clark, as evidence that segregation generates in minority students a feeling of inferiority. In the ‘doll test,’ for example, the Clarks showed children four dolls, two with white skin and yellow hair and two with brown skin and black hair. When asked which doll they preferred, the majority of Black children chose the doll with the light skin doll, and they assigned positive characteristics to it. Most of the Black children discarded the doll with the brown skin—the one that had a closer resemblance to themselves.
When asked to choose the doll that looked like them, many children left the room, started to cry, and/or became depressed. The Clarks’ research contributed to the Supreme Court’s conclusion that separate but equal was damaging to students, and that separate facilities are unequal.
Sociology and a Better Society
Since it was first founded, many people interested in sociology have been driven by the scholarly desire to contribute knowledge to this field, while others have seen it as way not only to study society but also to improve it. Besides desegregation, sociology has played a crucial role in many important social reforms, such as equal opportunity for women in the workplace, improved treatment for individuals with mental illnesses or learning disabilities, increased accessibility and accommodation for people with physical disabilities, the right of native populations to preserve their land and culture, and prison system reforms.
The predominant American sociologist, the late Peter L. Berger (1929–2017), in his 1963 book, Invitation to Sociology: A Humanistic Perspective, describes a sociologist as “someone concerned with understanding society in a disciplined way.” He asserts that sociologists have a natural interest in the monumental moments of people’s lives, as well as a fascination with banal, everyday occurrences. Berger also describes the “aha” moment when a sociological theory becomes applicable and understood:
[T]here is a deceptive simplicity and obviousness about some sociological investigations. One reads them, nods at the familiar scene, remarks that one has heard all this before and don’t people have better things to do than to waste their time on truisms—until one is suddenly brought up against an insight that radically questions everything one had previously assumed about this familiar scene. This is the point at which one begins to sense the excitement of sociology.” (Berger, 1963)
Sociology can be exciting because it teaches people ways to recognize how they fit into the world and how others perceive them. Looking at themselves and society from a sociological perspective helps people see where they connect to different groups based on the many different ways they classify themselves and how society classifies them in turn. It raises awareness of how those classifications—such as economic and status levels, education, ethnicity, or sexual orientation—affect perceptions.
Sociology teaches people not to accept easy explanations. It teaches them a way to organize their thinking so that they can ask better questions and formulate better answers. It makes people more aware that there are many different kinds of people in the world who do not necessarily think the way they do. It increases their willingness and ability to try to see the world from other people’s perspectives. This prepares them to live and work in an increasingly diverse and integrated world.
The Sociological Perspective
Our freedom to think and act is constrained at least to some degree by society’s standards and expectations and by the many aspects of our social backgrounds. This is true for the kinds of important beliefs and behaviors just discussed, and it is also true for less important examples. For instance, think back to the last class you attended. How many of the women wore evening gowns? How many of the men wore skirts? Students are “allowed” to dress any way they want in most colleges and universities (as long as they do not go to class naked), but notice how few students, if any, dress in the way just mentioned. They do not dress that way because of the strange looks and even negative reactions they would receive.
Think back to the last time you rode in an elevator. Why did you not face the back? Why did you not sit on the floor? Why did you not start singing? Children can do these things and “get away with it,” because they look cute doing so, but adults risk looking odd. Because of that, even though we are “allowed” to act strangely in an elevator, we do not.
The basic point is that society shapes our attitudes and behavior even if it does not determine them altogether. We still have freedom, but that freedom is limited by society’s expectations. Moreover, our views and behavior depend to some degree on our social location in society —our gender, race, social class, religion, and so forth. Thus society as a whole and also our own social backgrounds affect our attitudes and behaviors. Our social backgrounds also affect one other important part of our lives, and that is our life chances —our chances (whether we have a good chance or little chance) of being healthy, wealthy, and well educated and, more generally, of living a good, happy life.
The influence of our social environment in all of these respects is the fundamental understanding that sociology—the scientific study of social behavior and social institutions—aims to present. At the heart of sociology is the sociological perspective, the view that our social backgrounds influence our attitudes, behavior, and life chances. In this regard, we are not just individuals but rather social beings deeply enmeshed in society. Although we all differ from one another in many respects, we share with many other people basic aspects of our social backgrounds, perhaps especially gender, race and ethnicity, and social class. These shared qualities make us more similar to each other than we would otherwise be.
Does society totally determine our beliefs, behavior, and life chances? No. Individual differences still matter, and disciplines such as psychology are certainly needed for the most complete understanding of human action and beliefs. But if individual differences matter, so do society and the social backgrounds from which we come. Even the most individual attitudes and behaviors, such as the marriage and voting decisions discussed earlier, are influenced to some degree by our social backgrounds and, more generally, by the society to which we belong.
2) Sociology as a Social Science
Generalizations
A generalization in sociology is a general statement regarding a trend between various dimensions of our lives: gender and suicide rate, race and voting choice, and so forth. Many people will not fit the pattern of such a generalization, because people are shaped but not totally determined by their social environment. That is both the fascination and the frustration of sociology. Sociology is fascinating because no matter how much sociologists are able to predict people’s behavior, attitudes, and life chances, many people will not fit the predictions. But sociology is frustrating for the same reason. Because people can never be totally explained by their social environment, sociologists can never completely understand the sources of their behavior, attitudes, and life chances.
In this sense, sociology as a social science is very different from a discipline such as physics, in which known laws exist for which no exceptions are possible. For example, we call the law of gravity a law because it describes a physical force that exists on the earth at all times and in all places and that always has the same result. If you were to pick up the book you are now reading or the computer or other device on which you are reading or listening to it and then let go, the object you were holding would obviously fall to the ground. If you did this a second time, it would fall a second time. If you did this a billion times, it would fall a billion times. In fact, if there were even one time out of a billion that your book or electronic device did not fall down, our understanding of the physical world would be totally revolutionized, the earth could be in danger, and you could go on television and make a lot of money.
For better or worse, people and social institutions—the subject matter of sociology—do not always follow our predictions. They are not like that book or electronic device that keeps falling down. People have their own minds, and social institutions their own reality, that often defy any effort to explain. Sociology can help us understand the social forces that affect our behavior, beliefs, and life chances, but it can only go so far. That limitation conceded, sociological understanding can still go fairly far toward such an understanding, and it can help us comprehend who we are and what we are by helping us first understand the profound yet often subtle influence of our social backgrounds on so many things about us.

Although sociology as a discipline is very different from physics, it is not as different as one might think from this and the other “hard” sciences. Like these disciplines, sociology as a social science relies heavily on systematic research that follows the standard rules of the scientific method. We return to these rules and the nature of sociological research later in this chapter. Suffice it to say here that careful research is essential for a sociological understanding of people, social institutions, and society.
At this point a reader might be saying, “I already know a lot about people. I could have told you that young people voted for Obama. I already had heard that men have a higher suicide rate than women. Maybe our social backgrounds do influence us in ways I had not realized, but what beyond that does sociology have to tell me?”
Students often feel this way because sociology deals with matters already familiar to them. Just about everyone has grown up in a family, so we all know something about it. We read a lot in the media about topics like divorce and healthcare, so we all already know something about these, too. All this leads some students to wonder if they will learn anything in their introduction to sociology course that they do not already know.
How Do We Know What We Think We Know?
Let’s consider this issue a moment: how do we know what we think we know? Our usual knowledge and understanding of social reality come from at least five sources: (a) personal experience; (b) common sense; (c) the media (including the Internet); (d) “expert authorities,” such as teachers, parents, and government officials; and (e) tradition. These are all important sources of our understanding of how the world “works,” but at the same time their value can often be very limited.
Let’s look at them separately by starting with personal experience. Although personal experiences are very important, not everyone has the same personal experience. This obvious fact casts some doubt on the degree to which our personal experiences can help us understand everything there is to know about a topic and the degree to which we can draw conclusions from our personal experiences that necessarily apply to other people.
For example, say you grew up in Maine or Vermont, where more than 98% of the population is white. If you relied on your personal experience to calculate how many people of color live in the country, you would conclude that almost everyone in the United States is also white, which obviously is not true. As another example, say you grew up in a family where your parents had the proverbial perfect marriage, as they loved each other deeply and rarely argued. If you relied on your personal experience to understand the typical American marriage, you would conclude that most marriages were as good as your parents’ marriage, which, unfortunately, is also not true. Many other examples could be cited here, but the basic point should be clear: although personal experience is better than nothing, it often offers only a very limited understanding of social reality other than our own.
If personal experience does not help that much when it comes to making predictions, what about common sense? Although common sense can be very helpful, it can also contradict itself. For example, which makes more sense, haste makes waste or he or she who hesitates is lost? How about birds of a feather flock together versus opposites attract? Or two heads are better than one versus too many cooks spoil the broth? Each of these common sayings makes sense, but if sayings that are opposite of each other both make sense, where does the truth lie? Can common sense always be counted on to help us understand social life? Slightly more than five centuries ago, everyone “knew” the earth was flat—it was just common sense that it had to be that way. Slightly more than a century ago, some of the leading physicians in the United States believed that women should not go to college because the stress of higher education would disrupt their menstrual cycles (Ehrenreich & English, 1979). If that bit of common sense(lessness) were still with us, many of the women reading this book would not be in college.
Still, perhaps there are some things that make so much sense they just have to be true; if sociology then tells us that they are true, what have we learned? Here is an example of such an argument. We all know that older people—those 65 or older—may have more problems than younger people. First, their health is generally not as good. Second, they may have physical infirmities which can make it harder for them to walk or otherwise move around. Third, many have seen their spouses and close friends pass away and thus live lonelier lives than younger people. Finally, many are on fixed incomes and face financial difficulties. All of these problems indicate that older people should be less happy than younger people. If a sociologist did some research and then reported that older people are indeed less happy than younger people, what have we learned? The sociologist only confirmed the obvious.
The trouble with this confirmation of the obvious is that the “obvious” turns out not to be true after all. In the 2010 General Social Survey, which was given to a national random sample of Americans, respondents were asked, “Taken all together, how would you say things are these days? Would you say that you are very happy, pretty happy, or not too happy?” Respondents aged 65 or older were actually slightly more likely than those younger than 65 to say they were very happy! About 33% of older respondents reported feeling this way, compared with only 28% of younger respondents. What we all “knew” was obvious from common sense turns out not to have been so obvious after all.

If personal experience and common sense do not always help that much, how about the media? We learn a lot about current events and social and political issues from the Internet, television news, newspapers and magazines, and other media sources. It is certainly important to keep up with the news, but media coverage may oversimplify complex topics or even distort what the best evidence from systematic research seems to be telling us.
A good example here is crime. Many studies show that the media sensationalize crime and suggest there is much more violent crime than there really is. For example, in the early 1990s, the evening newscasts on the major networks increased their coverage of murder and other violent crimes, painting a picture of a nation where crime was growing rapidly. The reality was very different, however, as crime was actually declining. John Gramlich with the Pew Research Center reports that according to FBI statistics violent crime rates declined by 49% between 1992 and 2019 (Gramlich, 2020). The view that crime was growing was thus a myth generated by the media (Kurtz, 1997).
Expert authorities, such as teachers, parents, and government officials, are a fourth source that influences our understanding of social reality. We learn much from our teachers and parents and perhaps from government officials, but, for better or worse, not all of what we learn from these sources about social reality is completely accurate. Teachers and parents do not always have the latest research evidence at their fingertips, and various biases may color their interpretation of any evidence with which they are familiar. As many examples from U.S. history illustrate, government officials may simplify or even falsify the facts. We should perhaps always listen to our teachers and parents and maybe even to government officials, but that does not always mean they give us a true, complete picture of social reality.

A final source that influences our understanding of social reality is tradition, or long-standing ways of thinking about the workings of society. Tradition is generally valuable, because a society should always be aware of its roots. However, traditional ways of thinking about social reality often turn out to be inaccurate and incomplete.
For example, traditional ways of thinking in the United States once assumed that women and people of color were biologically and culturally inferior to men and whites. Although some Americans continue to hold these beliefs, as we shall see in later chapters, these traditional assumptions have given way to more egalitarian assumptions. As we shall also see in later chapters, most sociologists certainly do not believe that women and people of color are biologically and culturally inferior.
If we cannot always trust personal experience, common sense, the media, expert authorities, and tradition to help us understand social reality, then the importance of systematic research gathered by sociology and the other social sciences becomes apparent. Although sociology sometimes does confirm the obvious, often it also confirms the nonobvious and even challenges conventional understandings of how society works and of controversial social issues. This emphasis is referred to as the debunking motif, to which we now turn.
The Debunking Motif
As Peter L. Berger notes in his classic book Invitation to Sociology, “The first wisdom of sociology is this—things are not what they seem.” (1963, pp. 23–24). Social reality, he says, has “many layers of meaning,” and a goal of sociology is to help us discover these multiple meanings. He continues, “People who like to avoid shocking discoveries, who prefer to believe that society is just what they were taught in Sunday School…should stay away from sociology.”
This is because sociology helps us see through conventional understandings of how society works. Berger refers to this theme of sociology as the debunking motif. By “looking for levels of reality other than those given in the official interpretations of society” (1963 p. 38), Berger says sociology looks beyond on-the-surface understandings of social reality and helps us recognize the value of alternative or other ways of understanding. In this manner, sociology often challenges conventional understandings about social reality and social institutions.
For example, suppose two people meet at a college party. They are interested in getting to know each other. What would be an on-the-surface understanding and description of their interaction over the next few minutes? What do they say? If they are like a typical couple who just met, they will ask questions like, What’s your name? Where are you from? What dorm do you live in? What’s your major?
Now, such a description of their interaction is OK as far as it goes, but what is really going on in this interaction? Does either of the two people really care that much about the other person’s answers to these questions? Isn’t each one more concerned about how the other person is responding, both verbally and nonverbally, during this brief interaction? Is the other person paying attention and even smiling? Isn’t this kind of understanding a more complete analysis of these few minutes of interaction than an understanding based solely on the answers to questions like, What’s your major? For the most complete understanding of this brief encounter, then, we must look beyond the rather superficial things the two people are telling each other to uncover the true meaning of what is going on.
As another example, consider the power structure in a city or state. To know who has the power to make decisions, we would probably consult a city or state charter or constitution that spells out the powers of the branches of government. This written document would indicate who makes decisions and has power, but what would it not talk about? To put it another way, who or what else has power to influence the decisions elected officials make? Big corporations? Labor unions? The media? Lobbying groups representing all sorts of interests? The city or state charter or constitution may indicate who has the power to make decisions, but this understanding would be limited unless one looks beyond these written documents to get a deeper, more complete understanding of how power really operates in the setting being studied.
Social Structure and the Sociological Imagination
One way sociology achieves a more complete understanding of social reality is through its focus on the importance of the social forces affecting our behavior, attitudes, and life chances . This focus involves an emphasis on social structure, the social patterns through which a society is organized.
Social structure can be both horizontal or vertical. Horizontal social structure refers to the social relationships and the social and physical characteristics of communities to which individuals belong. Some people belong to many networks of social relationships, including groups like the PTA and the Boy or Girl Scouts, while other people have fewer such networks. Some people grew up on streets where the houses were crowded together, while other people grew up in areas where the homes were much farther apart. These are examples of the sorts of factors constituting the horizontal social structure that forms such an important part of our social environment and backgrounds.
The other dimension of social structure is vertical. Vertical social structure, more commonly called social inequality, refers to ways in which a society or group ranks people in a hierarchy, with some more “equal” than others. In the United States and most other industrial societies, such things as wealth, power, race and ethnicity, and gender help determine one’s social ranking, or position, in the vertical social structure. Some people are at the top of society, while many more are in the middle or at the bottom. People’s positions in society’s hierarchy in turn often have profound consequences for their attitudes, behaviors, and life chances, both for themselves and for their children.
In recognizing the importance of social structure, sociology stresses that individual problems are often rooted in problems stemming from the horizontal and vertical social structures of society . This key insight informed C. Wright Mills’s classic distinction between personal troubles and public issues (Mills 1959). Personal troubles refer to a problem affecting individuals that the affected person, as well as other members of society, typically blame on the individual’s own failings. Examples include such different problems as eating disorders, divorce, and unemployment. Public issues, whose source lies in the social structure and culture of a society, refer to a social problem affecting many individuals. Thus problems in society help account for problems that individuals experience. Mills, feeling that many problems ordinarily considered private troubles are best understood as public issues, coined the term sociological imagination to refer to the ability to appreciate the structural basis for individual problems.
To illustrate Mills’s viewpoint, let’s use our sociological imaginations to understand some important contemporary social problems. We will start with unemployment, which Mills himself discussed. If only a few people were unemployed, Mills wrote, we could reasonably explain their unemployment by saying they were lazy, lacked good work habits, and so forth. If so, their unemployment would be their own personal trouble. But when millions of people are out of work, unemployment is best understood as a public issue because, as Mills put it, “the very structure of opportunities has collapsed. Both the correct statement of the problem and the range of possible solutions require us to consider the economic and political institutions of the society, and not merely the personal situation and character of a scatter of individuals.” (1959, p. 9).
The growing unemployment rate stemming from the severe economic downturn that began in 2008 provides a telling example of the point Mills was making. Millions of people lost their jobs through no fault of their own. While some individuals may be unemployed because they are lazy or lack good work habits, a more structural explanation focusing on lack of opportunity is needed to explain why so many people were out of work as this book went to press. If so, unemployment is best understood as a public issue rather than a personal trouble. The same can be said for the unemployment rate in the second quarter of 2020. According to the Bureau of Labor Statistics, the unemployment rate rose to 13.9 during April, May and June of 2020 (BLS [www.bls.gov] ). Why were so many Americans out of work? Were they just lazy? No, there was a global pandemic which caused many businesses to close during those months of 2020.
Another contemporary problem is crime. If crime were only a personal trouble, then we could blame crime on the moral failings of individuals, and many explanations of crime do precisely this. But such an approach ignores the fact that crime is a public issue, as structural factors such as inequality and the physical characteristics of communities contribute to high crime rates among certain groups in American society.
As an illustration, consider identical twins separated at birth. One twin grows up in a wealthy suburb or rural area, while the other twin grows up in a blighted neighborhood in a poor, urban area. Twenty years later, which twin will be more likely to have a criminal record? You probably answered the twin growing up in the poor, run-down urban neighborhood. If so, you recognize that there is something about growing up in that type of neighborhood that increases the chances of a person becoming prone to crime . That “something” is the structural factors just mentioned. Criminal behavior is a public issue, not just a personal trouble.
A final problem we will consider for now is eating disorders. We usually consider a person’s eating disorder to be a personal trouble that stems from a lack of control, low self-esteem, or other personal problem. This explanation may be OK as far as it goes, but it does not help us understand why so many people have the personal problems that lead to eating disorders. Perhaps more important, this belief also neglects the larger social and cultural forces that help explain such disorders.
For example, most Americans with eating disorders are women, not men. This gender difference forces us to ask what it is about being a woman in American society that makes eating disorders so much more common. To begin to answer this question, we need to look to the standard of beauty for women that emphasizes a slender body (Whitehead & Kurz, 2008 p. 345-358). If this cultural standard did not exist, far fewer American women would suffer from eating disorders than do now. Even if every girl and woman with an eating disorder were cured, others would take their places unless we could somehow change the cultural standard of female slenderness. To the extent this explanation makes sense, eating disorders are best understood as a public issue, not just as a personal trouble.
Picking up on Mills’s argument, William Ryan pointed out that Americans typically blame the victim when they think about the reasons for social problems such as poverty, unemployment, and crime (Ryan, W. 1976). They feel that these problems stem from personal failings of the people suffering them, not from structural problems in the larger society. Using Mills’s terms, Americans tend to think of social problems as personal troubles rather than public issues. They thus subscribe to a blaming the victim ideology rather than to a blaming the system belief.
To help us understand a blaming-the-victim ideology, let’s consider why poor children in urban areas often learn very little in their schools. A blaming-the-victim approach, according to Ryan, would say that the children’s parents do not care about their learning, fail to teach them good study habits, and do not encourage them to take school seriously. This type of explanation may apply to some parents, in Ryan’s opinion, but it ignores a much more important reason: the sad shape of America’s urban schools, which are decrepit structures housing old textbooks and out-of-date equipment. To improve the schooling of children in urban areas, he wrote, we must improve the schools themselves, and not just try to “improve” the parents.
As this example suggests, a blaming-the-victim approach points to solutions to social problems such as poverty and illiteracy that are very different from those suggested by a more structural approach that “blames the system.” If we blame the victim, we would spend our limited dollars to address the personal failings of individuals who suffer from poverty, illiteracy, poor health, eating disorders, and other difficulties. If instead we blame the system, we would focus our attention on the various social conditions (decrepit schools, cultural standards of female beauty, and the like) that account for these difficulties. A sociological perspective suggests that the latter approach is ultimately needed to help us deal successfully with the social problems facing us today.
3) Theoretical Perspectives in Sociology
We have talked repeatedly about “a” sociological perspective, as if all sociologists share the same beliefs on how society works. This implication is misleading. Although all sociologists would probably accept the basic premise that social backgrounds affect people’s attitudes, behavior, and life chances, their views as sociologists differ in many other ways.
Macro and Micro Approaches
Although this may be overly simplistic, sociologists’ views basically fall into two camps: macrosociology and microsociology. Macrosociologists focus on the big picture, which usually means such things as social structure, social institutions, and social, political, and economic change. They look at the large-scale social forces that change the course of human society and the lives of individuals. Microsociologists, on the other hand, study social interaction. They look at how families, coworkers, and other small groups of people interact; why they interact the way they do; and how they interpret the meanings of their own interactions and of the social settings in which they find themselves.
Often macro- and microsociologists look at the same phenomena but do so in different ways. Their views taken together offer a fuller understanding of the phenomena than either approach can offer alone.

The different but complementary nature of these two approaches can be seen in the case of armed robbery. Macrosociologists would discuss such things as why robbery rates are higher in poorer communities and whether these rates change with changes in the national economy. Microsociologists would instead focus on such things as why individual robbers decide to commit a robbery and how they select their targets. Both types of approaches give us a valuable understanding of robbery, but together they offer an even richer understanding.
Within the broad macro camp, two perspectives dominate: functionalism and conflict theory. Within the micro camp, two other perspectives exist: symbolic interactionism and utilitarianism (also called rational choice theory or exchange theory) Collins, R. (1994). Four sociological traditions. New York, NY: Oxford University Press. We now turn to these four theoretical perspectives, which are summarized in Table 1.1.
Theoretical perspective | Major assumptions |
---|---|
Functionalism or Structural Functionalism | Social stability is necessary to have a strong society, and adequate socialization and social integration are necessary to achieve social stability. Society's social institutions Functionalism or Structural Functionalism perform important functions to help ensure social stability. Slow social change is desirable, but rapid social change threatens social order. Functionalism is a macro theory. |
Conflict theory | Society is characterized by pervasive inequality based on social class, gender, and other factors. Far-reaching social change is needed to reduce or eliminate social inequality and to create an egalitarian society. Conflict theory is a macro theory. |
Symbolic Interactionism | People construct their roles as they interact; they do not merely learn the roles that society has set out for them. As this interaction occurs, individuals negotiate their definitions of the situations in which they find themselves and socially construct the reality of these situations. In so doing, they rely heavily on symbols such as words and gestures to reach a shared understanding of their interaction. Symbolic interactionism is a micro theory. |
Utilitarianism or Exchange Theory |
People act to maximize their advantages in a given situation and to reduce their disadvantages. If they decide that benefits outweigh disadvantages, they will initiate the interaction or continue it if it is already under way. If they instead decide that Utilitarianism or Exchange Theory disadvantages outweigh benefits, they will decline to begin interacting or stop the interaction if already begun. Social order is possible because people realize it will be in their best interests to cooperate and to make compromises when necessary. Utilitarianism is a micro theory. |
Theory Snapshot Theoretical perspective
Functionalism or Structural Functionalism: Social stability is necessary to have a strong society, and adequate socialization and social integration are necessary to achieve social stability. Society’s social institutions perform important functions to help ensure social stability. Slow social change is desirable, but rapid social change threatens social order. Functionalism is a macro theory.
Conflict theory: Society is characterized by pervasive inequality based on social class, gender, and other factors. Far-reaching social change is needed to reduce or eliminate social inequality and to create an egalitarian society. Conflict theory is a macro theory.
Symbolic Interactionism: People construct their roles as they interact; they do not merely learn the roles that society has set out for them. As this interaction occurs, individuals negotiate their definitions of the situations in which they find themselves and socially construct the reality of these situations. In so doing, they rely heavily on symbols such as words and gestures to reach a shared understanding of their interaction. Symbolic interactionism is a micro theory.
Utilitarianism or Exchange Theory: People act to maximize their advantages in a given situation and to reduce their disadvantages. If they decide that benefits outweigh disadvantages, they will initiate the interaction or continue it if it is already under way. If they instead decide that disadvantages outweigh benefits, they will decline to begin interacting or stop the interaction if already begun. Social order is possible because people realize it will be in their best interests to cooperate and to make compromises when necessary. Utilitarianism is a micro theory.
Functionalism or Structural Functionalism
Functionalism, also known as the functionalist perspective, arose out of two great revolutions of the 18th and 19th centuries. The first was the French Revolution of 1789, whose intense violence and bloody terror shook Europe to its core. The aristocracy throughout Europe feared that revolution would spread to their own lands, and intellectuals feared that social order was crumbling.
The Industrial Revolution of the 19th century reinforced these concerns. Starting first in Europe and then in the United States, the Industrial Revolution led to many changes, including the rise and growth of cities as people left their farms to live near factories. As the cities grew, people lived in increasingly poor, crowded, and decrepit conditions. One result of these conditions was mass violence, as mobs of the poor roamed the streets of European and American cities. They attacked bystanders, destroyed property, and generally wreaked havoc. Here was additional evidence, if European intellectuals needed it, of the breakdown of social order.
In response, the intellectuals began to write that a strong society, as exemplified by strong social bonds and rules and effective socialization, was needed to prevent social order from disintegrating (Collins, R. 1994). In this regard, their view was similar to that of the 20th-century novel Lord of the Flies by William Golding which many college students read in high school. In this story, some British boys are stranded on an island after a plane crash. No longer supervised by adults and no longer in a society as they once knew it, they are not sure how to proceed and come up with new rules for their behavior. These rules prove ineffective, and the boys slowly become savages, as the book calls them, and commit murder. However bleak, Golding’s view echoes back to that of the conservative intellectuals writing in the aftermath of the French and Industrial Revolutions. Without a strong society and effective socialization, they warned, social order breaks down, and violence and other signs of social disorder result.
This general framework reached fruition in the writings of Émile Durkheim (1858–1917), a French scholar largely responsible for the sociological perspective as we now know it. Adopting the conservative intellectuals’ view of the need for a strong society, Durkheim felt that human beings have desires that result in chaos unless society limits them. He wrote, “To achieve any other result, the passions first must be limited.…But since the individual has no way of limiting them, this must be done by some force exterior to him.” This force, Durkheim continued, is the moral authority of society.
How does society limit individual aspirations? Durkheim emphasized two related social mechanisms: socialization and social integration. Socialization helps us learn society’s rules and the need to cooperate, as people end up generally agreeing on important norms and values, while social integration, or our ties to other people and to social institutions such as religion and the family, helps to socialize us and to integrate us into society and reinforce our respect for its rules. In general, Durkheim added, society comprises many types of social facts, or forces external to the individual, that affect and constrain individual attitudes and behavior. The result is that socialization and social integration help establish a strong set of social rules—or, as Durkheim called it, a strong collective conscience—that is needed for a stable society. By so doing, society “creates a kind of cocoon around the individual, making him or her less individualistic, more a member of the group” (Collins, 1994 p. 181). Weak rules or social ties weaken this “moral cocoon” and lead to social disorder. In all of these respects, says Randall Collins, Durkheim’s view represents the “core tradition” of sociology that lies at the heart of the sociological perspective.

Durkheim used suicide to illustrate how social disorder can result from a weakening of society’s moral cocoon. Focusing on group rates of suicide, he felt they could not be explained simply in terms of individual unhappiness and instead resulted from external forces. One such force is anomie, or normlessness, which results from situations, such as periods of rapid social change, when social norms are weak and unclear or social ties are weak. When anomie sets in, people become more unclear about how to deal with problems in their life. Their aspirations, no longer limited by society’s constraints, cannot be fulfilled. The frustration stemming from anomie leads some people to commit suicide (Durkheim, 1897/1952).
To test his theory, Durkheim gathered suicide rate data and found that Protestants had higher suicide rates than Catholics. To explain this difference, he rejected the idea that Protestants were less happy than Catholics and instead reasoned that Catholic doctrine provides many more rules for behavior and thinking than does Protestant doctrine. Protestants’ aspirations were thus less constrained than Catholics’ desires. In times of trouble, Protestants also have fewer norms on which to rely for comfort and support than do Catholics. He also thought that Protestants’ ties to each other were weaker than those among Catholics, providing Protestants fewer social support networks to turn to when troubled. In addition, Protestant belief is ambivalent about suicide, while Catholic doctrine condemns it. All of these properties of religious group membership combine to produce higher suicide rates among Protestants than among Catholics.
Today’s functionalist perspective arises out of Durkheim’s work and that of other conservative intellectuals of the 19th century. It uses the human body as a model for understanding society. In the human body, our various organs and other body parts serve important functions for the ongoing health and stability of our body. Our eyes help us see, our ears help us hear, our heart circulates our blood, and so forth. Just as we can understand the body by describing and understanding the functions that its parts serve for its health and stability, so can we understand society by describing and understanding the functions that its “parts”—or, more accurately, its social institutions—serve for the ongoing health and stability of society. Thus functionalism emphasizes the importance of social institutions such as the family, religion, and education for producing a stable society. We look at these institutions in later chapters.
Similar to the view of the conservative intellectuals from which it grew, functionalism is skeptical of rapid social change and other major social upheaval. The analogy to the human body helps us understand this skepticism. In our bodies, any sudden, rapid change is a sign of danger to our health. If we break a bone in one of our legs, we have trouble walking; if we lose sight in both our eyes, we can no longer see. Slow changes, such as the growth of our hair and our nails, are fine and even normal, but sudden changes like those just described are obviously troublesome. By analogy, sudden and rapid changes in society and its social institutions are troublesome according to the functionalist perspective. If the human body evolved to its present form and functions because these made sense from an evolutionary perspective, so did society evolve to its present form and functions because these made sense. Any sudden change in society thus threatens its stability and future. By taking a skeptical approach to social change, functionalism supports the status quo and is thus often regarded as a conservative perspective.
Conflict Theory
In many ways, conflict theory is the opposite of functionalism but ironically also grew out of the Industrial Revolution, thanks largely to Karl Marx (1818–1883) and his collaborator, Friedrich Engels (1820–1895). Whereas conservative intellectuals feared the mass violence resulting from industrialization, Marx and Engels deplored the conditions they felt were responsible for the mass violence and the capitalist society they felt was responsible for these conditions. Instead of fearing the breakdown of social order that mass violence represented, they felt that revolutionary violence was needed to eliminate capitalism and the poverty and misery they saw as its inevitable result (Marx, 1867/1906; Marx & Engels, 1848/1962).

According to Marx and Engels, every society is divided into two classes based on the ownership of the means of production (tools, factories, and the like). In a capitalist society, the bourgeoisie, or ruling class, owns the means of production, while the proletariat, or working class, does not own the means of production and instead is oppressed and exploited by the bourgeoisie. This difference creates automatic conflict of interests between the two groups. Simply put, the bourgeoisie is interested in maintaining its position at the top of society, while the proletariat’s interest lies in rising up from the bottom and overthrowing the bourgeoisie to create an egalitarian society.
In a capitalist society, Marx and Engels wrote, revolution is inevitable because of structural contradictions arising from the very nature of capitalism. Because profit is the main goal of capitalism, the bourgeoisie’s interest lies in maximizing profit. To do so, capitalists try to keep wages as low as possible and to spend as little money as possible on working conditions. This central fact of capitalism, said Marx and Engels, eventually prompts the rise among workers of class consciousness, or an awareness of the reasons for their oppression. Their class consciousness in turn leads them to revolt against the bourgeoisie to eliminate the oppression and exploitation they suffer.
Over the years, Marx and Engels’s views on the nature of capitalism and class relations have greatly influenced social, political, and economic theory and also inspired revolutionaries in nations around the world. History though has not supported their prediction that capitalism will inevitably result in a revolution of the proletariat. For example, no such revolution has occurred in the United States, where workers never developed the degree of class consciousness envisioned by Marx and Engels. Because the United States claims to be a free society where everyone has the opportunity to succeed, even many poor Americans feel that the system is basically just.
How true those claims are, however, is debatable. The term false consciousness is used to describe the proletariat’s inability to see their real position within the class system, partly due to the control that the bourgeoisie often exerts over the media outlets that disseminate and normalize information. In this sense it may not matter if claims to opportunity or fairness are actually true, as long as people believe they are. That belief, even if it doesn’t reflect reality, will keep people from challenging the system. Either way, it remains that various aspects of American society and ideology have helped minimize the development of class consciousness and prevent the revolution that Marx and Engels foresaw.
Lack of revolution in the US aside, however, the basic view of conflict arising from unequal positions held by members of society lies at the heart of today’s conflict theory. This theory emphasizes that different groups in society have different interests stemming from their different social positions. These different interests in turn lead to different views on important social issues. Some versions of the theory root conflict in divisions based on race and ethnicity, gender, and other such differences, while other versions follow Marx and Engels in seeing conflict arising out of different positions in the economic structure.


Some different interests in society making themselves known. Public domain
In general, conflict theory emphasizes that the various parts of society contribute to ongoing inequality, whereas functionalist theory, as we have seen, stresses that they contribute to the ongoing stability of society. Thus, while functionalist theory emphasizes the benefits of the various parts of society for ongoing social stability, conflict theory favors social change to reduce inequality. In this regard, conflict theory may be considered a progressive perspective.
Symbolic Interactionism
Whereas the functionalist and conflict perspectives are macro approaches, symbolic interactionism is a micro approach that focuses on the interaction of individuals and on how they interpret their interaction. Its roots lie in the work in the early 1900s of American sociologists, social psychologists, and philosophers who were interested in human consciousness and action. Herbert Blumer (Blumer, H. 1969) a sociologist at the University of Chicago, built upon their writings to develop symbolic interactionism, a term he coined. This view remains popular today, in part because many sociologists object to what they perceive as the overly deterministic view of human thought and action and passive view of the individual inherent in the sociological perspective derived from Durkheim.
Drawing on Blumer’s work, symbolic interactionists feel that people do not merely learn the roles that society has set out for them; instead they construct these roles as they interact. As they interact, they “negotiate” their definitions of the situations in which they find themselves and socially construct the reality of these situations. In so doing, they rely heavily on symbols such as words and gestures to reach a shared understanding of their interaction.
An example is the familiar symbol of shaking hands. In the United States and many other societies, shaking hands is a symbol of greeting and friendship. This simple act indicates that you are a nice, polite person with whom someone should feel comfortable. To reinforce this symbol’s importance for understanding a bit of interaction, consider a situation where someone refuses to shake hands. This action is usually intended as a sign of dislike or as an insult, and the other person interprets it as such. Their understanding of the situation and subsequent interaction will be very different from those arising from the more typical shaking of hands.
Now let’s say that someone does not shake hands, but this time the reason is that the person’s right arm is broken. Because the other person realizes this, no snub or insult is inferred, and the two people can then proceed to have a comfortable encounter. Their definition of the situation depends not only on whether they shake hands but also, if they do not shake hands, on why they do not. As the term symbolic interactionism implies, their understanding of this encounter arises from what they do when they interact and their use and interpretation of the various symbols included in their interaction.
According to symbolic interactionists, social order is possible because people learn what various symbols (such as shaking hands) mean and apply these meanings to different kinds of situations. If you visited a society where sticking your right hand out to greet someone was interpreted as a threatening gesture, you would quickly learn the value of common understandings of symbols.
Utilitarianism or Social Exchange Theory
Utilitarianism is a general view of human behavior that says people act to maximize their pleasure and to reduce their pain. It holds the view that people act rationally and decide before they act whether their behavior will cause them more pleasure or pain.
In sociology, utilitarianism is also called exchange theory or rational choice theory. No matter what name it goes under, this view emphasizes that when people interact, they seek to maximize the benefits they gain from the interaction and to reduce the disadvantages. If they decide that the interaction’s benefits outweigh its disadvantages, they will initiate the interaction or continue it if it is already under way. If they instead decide that the interaction’s disadvantages outweigh its benefits, they will decline to begin interacting or stop the interaction if already begun. Social order is possible because people realize it will be in their best interests to cooperate and to make compromises when necessary.
A familiar application of exchange theory would be a dating relationship. Each partner in a dating relationship gives up a bit of autonomy in return for love and other benefits of being close to someone. Yet every relationship has its good and bad moments, and both partners make frequent compromises to ensure the relationship will endure. As long as the couple feels the good moments outweigh the bad moments, the relationship will continue. But once one or both partners decide the reverse is true, the relationship will end.
Comparing Macro and Micro Perspectives
This brief presentation of the four major theoretical perspectives in sociology is necessarily incomplete but should at least outline their basic points. Each perspective has its proponents, and each has its detractors. All four offer a lot of truth, and all four oversimplify and make other mistakes. We will return to them in many of the chapters ahead, but a brief critique is in order here.
A major problem with functionalist theory is that it tends to support the status quo and thus seems to favor existing inequalities based on race, social class, and gender. By emphasizing the contributions of social institutions such as the family and education to social stability, functionalist theory minimizes the ways in which these institutions contribute to social inequality.
Conflict theory’s problems are the opposite of functionalist theory’s. By emphasizing inequality and dissensus in society, conflict theory overlooks the large degree of consensus on many important issues. And by emphasizing the ways in which social institutions contribute to social inequality, conflict theory minimizes the ways in which these institutions are necessary for society’s stability.
Neither of these two macro perspectives has very much to say about social interaction, one of the most important building blocks of society. In this regard, the two micro perspectives, symbolic interactionism and utilitarianism, offer significant advantages over their macro cousins. Yet their very micro focus leads them to pay relatively little attention to the reasons for, and possible solutions to, such broad and fundamentally important issues as poverty, racism, sexism, and social change, which are all addressed by functionalism and conflict theory. In this regard, the two macro perspectives offer significant advantages over their micro cousins. In addition, one of the micro perspectives, rational choice theory, has also been criticized for ignoring the importance of emotions, altruism, and other values for guiding human interaction (Lowenstein, 1996, p, 272–292).

These criticisms aside, all four perspectives taken together offer a more comprehensive understanding of social phenomena than any one perspective can offer alone. To illustrate this, let’s return to our armed robbery example. A functionalist approach might suggest that armed robbery and other crimes actually serve positive functions for society. As one function, fear of crime ironically strengthens social bonds by uniting the law-abiding public against the criminal elements in society. As a second function, armed robbery and other crimes create many jobs for police officers, judges, lawyers, prison guards, the construction companies that build prisons, and the various businesses that provide products the public buys to help protect against crime.
Conflict theory would take a very different but just as helpful an approach to understanding armed robbery. It might note that most street criminals are poor and thus emphasize that armed robbery and other crimes are the result of the despair and frustration of living in poverty and facing a lack of jobs and other opportunities for economic and social success. The roots of street crime, from the perspective of conflict theory, thus lie in society at least as much as they lie in the individuals committing such crime.
In explaining armed robbery, symbolic interactionism would focus on how armed robbers make such decisions as when and where to rob someone and on how their interactions with other criminals reinforce their own criminal tendencies. Exchange or rational choice theory would emphasize that armed robbers and other criminals are rational actors who carefully plan their crimes and who would be deterred by a strong threat of swift and severe punishment.
4) Ethical Issues in Sociological Research
Research involving human subjects must follow certain ethical standards to make sure the subjects are not harmed. Such harm can be quite severe in medical research unless certain precautions are taken. For example, in 1932 the U.S. Public Health Service began studying several hundred poor, illiterate African American men in Tuskegee, Alabama. The men had syphilis, for which no cure then existed, and were studied to determine its effects. After scientists found a decade later that penicillin could cure this disease, the government scientists decided not to give penicillin to the Tuskegee men because doing so would end their research. As a result, several of the men died from their disease, and some of their wives and children came down with it. The study did not end until the early 1970s, when the press finally disclosed the experiment. Several observers likened it to experiments conducted by Nazi scientists. If the subjects had been white and middle class, they said, the government would have ended the study once it learned that penicillin could cure syphilis (Jones, 1981).
Fortunately, sociological research does not have this potential for harm, but it still must follow ethical standards. The federal government has an extensive set of standards for research on human subjects, and the major sociology professional society, the American Sociological Association, has a code of ethics for sociological research.
Today, the ASA Code of Ethics consists of the following six principles:
- Professional competence
- Integrity
- Professional and scientific responsibility
- Respect for people’s rights, dignity, and diversity
- Social responsibility
- Human rights
In addition, there are nineteen ethical standards, covering the following topics: competence, representation and misuse of expertise, delegation and supervision, discrimination, exploitation, harassment, employment decisions, conflicts of interest and commitment, public communications, confidentiality, informed consent, research planning, implementation, and dissemination, plagiarism, authorship, publication process, responsibilities of reviewers, education, teaching, and training, contractual and consulting services, and adherence to the code of ethics.
The ethical standards that relate most to the research process itself are: confidentiality, informed consent, research planning, implementation, and dissemination.
Each of these principles and ethical standards have detailed descriptions and parameters in the 2018 ASA Code of Ethics. ASA Code of Ethics [www.asanet.org]
One of the most important ethical guidelines in sociological and other human subject research concerns privacy and confidentiality. When they do research, sociologists should protect the privacy and confidentiality of their subjects. When a survey is used, the data must be coded (prepared for computer analysis) anonymously, and in no way should it be possible for any answers to be connected with the respondent who gave them. In field research, anonymity must also be maintained, and aliases (fake names) should normally be used when the researcher reports what she or he has been observing.
Some sociologists consider the privacy and confidentiality of subjects so important that they have risked imprisonment when they have refused to violate confidentiality. In one example, a graduate student named Mario Brajuha had been doing participant observation as a restaurant waiter when the restaurant burned down. When the police suspected arson, they asked Brajuha to turn over his field notes. When Brajuha refused, he was threatened with imprisonment. Meanwhile, two suspects in the case also demanded his field notes for their legal defense, but again Brajuha refused. The controversy ended two years later when the suspects died and the prosecutor’s office abandoned its effort to obtain the notes (Brajuha & Hallowell, 1986 p, 454–478).
In another case, a graduate student named Rik Scarce refused to turn over his field notes on radical environmentalists after one of the groups he was studying vandalized a university laboratory. Scarce was jailed for contempt of court when he refused to tell a grand jury what he had learned about the group and spent several months behind bars (Monaghan, 1993).
A third example aroused much discussion among sociologists when it came to light. Laud Humphreys studied male homosexual sex that took place in public bathrooms. He did so by acting as the lookout in several encounters where two men had sex; the men did not know Humphreys was a researcher. He also wrote down their license plates and obtained their addresses and a year later disguised himself and interviewed the men at their homes. Many sociologists and other observers later criticized Humphreys for acting so secretly and for violating his subjects’ privacy. Humphreys responded that he protected the men’s names and that their behavior was not private, as it was conducted in a public setting (Humphreys, 1975). As this example demonstrates, it is not always easy to decide whether a particular research project is ethically justifiable. Partly for this reason, colleges and universities have committees that review proposed human subject research to ensure that federal guidelines are followed.
Researchers have long been aware of the tendency of people to act differently when they know they are being watched. In other words, we don’t always behave naturally when we know we are being observed. This is called the Hawthorne effect—where people change their behavior because they know they are being watched as part of a study. The Hawthorne effect is unavoidable in some research. In most cases, sociologists have to make the purpose of the study known. Subjects must be aware that they are being observed, and a certain amount of artificiality may result (Sonnenfeld 1985).
How do sociologists do research with this Code of Ethics in place? Some strategies will be discussed with each research methodology, but as it turns out, most people respond well to honesty. Sociologist Kathleen Blee studied women in the neo-Nazi movement and in other racist groups such as the Ku Klux Klan, utilizing the same methodology of participant observation and interviews that Humphries did, but she followed all research protocols and was able to earn the trust and cooperation of her research subjects.
Similarly, Philippe Bourgois studied crack dealers in New York City using participant observation and interviews, and was forthright concerning the purpose of his research. Observing ASA principles, he obtained informed consent from all of his research subjects. These projects take years to execute, but provide invaluable information about human behavior and social groups. They also inform policy on issues such as racism or the drug trade. These studies, and many others, show that sociologists can obtain valuable research about behavior that can be highly secretive while still abiding by the ASA Code of Ethics.
Researchers must also make results available to other sociologists, must make public all sources of financial support, and must not accept funding from any organization that might cause a conflict of interest or seek to influence the research results for its own purposes. For example, if Amazon wants to fund a researcher to study the effects of Amazon Prime on small businesses, sociologists would see a conflict of interest because the corporation would be invested in the results. The ASA’s ethical considerations shape not only the study but also the publication of results.
Pioneer German sociologist Max Weber (1864–1920) identified another crucial ethical concern. Weber understood that personal values could distort the framework for disclosing study results. While he accepted that some aspects of research design might be influenced by personal values, he declared it was entirely inappropriate to allow personal values to shape the interpretation of the responses. Sociologists, he stated, must establish value neutrality, a practice of remaining impartial, without bias or judgment, during the course of a study and in publishing results (1949). Sociologists are obligated to disclose research findings without omitting or distorting significant data.
Is value neutrality possible? Many sociologists believe it is not feasible to entirely set aside personal values and retain complete objectivity. They caution readers, rather, to understand that sociological studies may, by necessity, contain a certain amount of value bias. It does not discredit the results, but allows readers to view them as one form of truth rather than as a singular fact. Sociologists attempt to remain uncritical and as objective as possible when studying cultural institutions; however, value neutrality does not mean having no opinions. It means striving to overcome personal biases, particularly subconscious biases, when analyzing data. It means avoiding skewing data in order to match a predetermined outcome that aligns with a particular agenda, such as a political or moral point of view. Investigators are ethically obligated to report results, even when they contradict personal views, predicted outcomes, or widely accepted beliefs.
5) Sociological Research in the Service of Society
Sociological knowledge and insights, as derived from sound, objective research, can be used to address many of the social issues facing American society and various nations around the world.
However, while sociological research findings may be relevant for many social issues, this certainly does not guarantee that these findings will actually be marshaled to address these issues. For this to happen, elected officials and other policymakers must be open to the implications of research findings, and an informed public must make its desire for addressing these issues known. Regardless of how further you may choose to go in studying sociology, or whether you become an elected official or policymaker or not, you remain a member of the informed public, and thinking like a sociologist as social issues continue can help you make those decisions.
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