6.9: References

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Adler, R., Rosenfeld, L., & Proctor, R. (2018). Interplay: The process of interpersonal communication . Oxford University Press.

Barker, L.L., Edwards, R., Gaines, C., Gladney, K., & Holley, F. (1981). An investigation of proportional time spent in various communication activities by college students. Journal of Applied Communication Research, 8, 101-109.

Barnard, D. (2022, November 8). Average speaking rate and words per minute. VirtualSpeech. https://virtualspeech.com/blog/average-speaking-rate-words-per-minute

Burgoon, J., Mayew, W. J., Giboney, J. S., Elkins, A. C., Moffitt, K., Dorn, B., Byrd, M. & Spitzley, L. (2015). Which spoken language markers identify deception in high-stakes settings? Evidence from earnings conference calls. Journal of Language and Social Psychology, 35(2). doi.org/10.1177/0261927X15586792

Editors of Encyclopedia Britannica. (n.d.) Quinceañera. In Encyclopedia Britannica. https://www.britannica.com/topic/quinceanera

Emanuel, R., Adams, J., Baker, K., Daufin, E. K., Ellington, C., Fitts, E., Himsel, J., Holladay, L., & Okeowo, D. (2008). How college students spend their time communicating. International Journal of Listening, 22, 13-28. doi.org/10.1080/10904010701802139

Floyd, J. J. (1985). Listening, a practical approach. Scott Foresman & Co.

Fundamentals of Public Speaking Florida State College at Jacksonville and Mary Lee Cunill, PhD. CC BY 4.0.

Hall, E. T., & Hall, M. R. (2001). Key concepts: Underlying structures of culture. International HRM: Managing diversity in the workplace, 24.

Hargie, O. (2010). Skilled interpersonal communication: Research, theory and practice (5th ed.). Taylor and Francis.

Hargie, O. (2021). Skilled interpersonal communication: Research, theory and practice (6th ed.). Routledge.

Harwood, J. (2017). Understanding Communication and Aging (2nd ed.). Cognella, Inc..

Mallard, K. S. (1999). Lending an ear: The chair’s role as listener. The Department Chair, 9(3), 1-13.

McCornack, S., & Morrison, K. (2019) Reflect & Relate: An introduction to interpersonal communication. Bedford/St. Martin's.

Shahadi, j. (2020, August 27). 90% of employers say working remotely hasn't hurt productivity. CNN Business. https://www.cnn.com/2020/08/27/success/work-from-home-employer-plans-for-more-flexible-policies/index.html

Tannen, D. (2013). You just don't understand: Women and men in conversation. Virago.

Watson, K. W., Barker, L. L., & Weaver, J. B., III. (1995). The listening styles profile (LSP-16): Development and validation of an instrument to assess four listening styles. International Journal of Listening, 9(1), 1-13.

Watson, K. W., Barker, L. L., & Weaver, J. B., III. (1992, March). Development and validation of the Listener Preference Profile. Paper presented at the International Listening Association in Seattle, WA.