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3: Classical Theories of Organizational Communication

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    14869
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    In this chapter, we are going to explore classical theories in organizational communication. Classical theories focus on organizational structure, analyzing aspects such as optimal organizational performance plans, organizational power relationships, and compartmentalizing different organizational units. Fisher, D. (2000). Communication in organizations (2nd ed.). New York, NY: Jaico. As organizational communication scholars these theories help us better appreciate, recognize, and comprehend interactions and behaviors. We will discuss how these theories work and apply to effectiveness of organizational communication.

    • 3.1: What is Theory?
      What is theory? The word “theory” originally derives its name from the Greek word theoria, θεωρία, which roughly translated means contemplation or speculation. Modern understandings of the word “theory” are slightly different from the ancient Greeks, but the basic idea of contemplating an idea or speculating about why something happens is still very much in-line with the modern definition. A theory is a “group of related propositions designed to explain why events take place in a certain way.”
    • 3.2: The Classical Perspective
      The main idea of the classical perspectives of organizational communication is that organizations are similar to machines. Hence, if you have a well-built and well-managed machine, then you will have a very productive and effective organization. The assumption is that each employee is part of a large machine, which is the organization. It one part fails then the entire machine fails.
    • 3.3: Human Relations Theories
      During the 1930’s, it was noted that the world was in the middle of the worst economic depressions. During this period, workers started to dislike and question scientific methods and bureaucracy in organizational settings. In this section, we will introduce the human relationship approach. We will discuss the historical and cultural backgrounds of this approach.
    • 3.4: Human Resources Theories
      In the previous section, you were introduced to the research of Elton Mayo and Kurt Lewin under the banner of human relations theories. In this section, we’re going to further our understanding of theory in organizations by examining those theoretical perspectives that fall into the human resources camp.
    • 3.E: Exercises


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