13: Public Speaking on the Job
- Page ID
- 217876
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\(\newcommand{\avec}{\mathbf a}\) \(\newcommand{\bvec}{\mathbf b}\) \(\newcommand{\cvec}{\mathbf c}\) \(\newcommand{\dvec}{\mathbf d}\) \(\newcommand{\dtil}{\widetilde{\mathbf d}}\) \(\newcommand{\evec}{\mathbf e}\) \(\newcommand{\fvec}{\mathbf f}\) \(\newcommand{\nvec}{\mathbf n}\) \(\newcommand{\pvec}{\mathbf p}\) \(\newcommand{\qvec}{\mathbf q}\) \(\newcommand{\svec}{\mathbf s}\) \(\newcommand{\tvec}{\mathbf t}\) \(\newcommand{\uvec}{\mathbf u}\) \(\newcommand{\vvec}{\mathbf v}\) \(\newcommand{\wvec}{\mathbf w}\) \(\newcommand{\xvec}{\mathbf x}\) \(\newcommand{\yvec}{\mathbf y}\) \(\newcommand{\zvec}{\mathbf z}\) \(\newcommand{\rvec}{\mathbf r}\) \(\newcommand{\mvec}{\mathbf m}\) \(\newcommand{\zerovec}{\mathbf 0}\) \(\newcommand{\onevec}{\mathbf 1}\) \(\newcommand{\real}{\mathbb R}\) \(\newcommand{\twovec}[2]{\left[\begin{array}{r}#1 \\ #2 \end{array}\right]}\) \(\newcommand{\ctwovec}[2]{\left[\begin{array}{c}#1 \\ #2 \end{array}\right]}\) \(\newcommand{\threevec}[3]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \end{array}\right]}\) \(\newcommand{\cthreevec}[3]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \end{array}\right]}\) \(\newcommand{\fourvec}[4]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \\ #4 \end{array}\right]}\) \(\newcommand{\cfourvec}[4]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \\ #4 \end{array}\right]}\) \(\newcommand{\fivevec}[5]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \\ #4 \\ #5 \\ \end{array}\right]}\) \(\newcommand{\cfivevec}[5]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \\ #4 \\ #5 \\ \end{array}\right]}\) \(\newcommand{\mattwo}[4]{\left[\begin{array}{rr}#1 \amp #2 \\ #3 \amp #4 \\ \end{array}\right]}\) \(\newcommand{\laspan}[1]{\text{Span}\{#1\}}\) \(\newcommand{\bcal}{\cal B}\) \(\newcommand{\ccal}{\cal C}\) \(\newcommand{\scal}{\cal S}\) \(\newcommand{\wcal}{\cal W}\) \(\newcommand{\ecal}{\cal E}\) \(\newcommand{\coords}[2]{\left\{#1\right\}_{#2}}\) \(\newcommand{\gray}[1]{\color{gray}{#1}}\) \(\newcommand{\lgray}[1]{\color{lightgray}{#1}}\) \(\newcommand{\rank}{\operatorname{rank}}\) \(\newcommand{\row}{\text{Row}}\) \(\newcommand{\col}{\text{Col}}\) \(\renewcommand{\row}{\text{Row}}\) \(\newcommand{\nul}{\text{Nul}}\) \(\newcommand{\var}{\text{Var}}\) \(\newcommand{\corr}{\text{corr}}\) \(\newcommand{\len}[1]{\left|#1\right|}\) \(\newcommand{\bbar}{\overline{\bvec}}\) \(\newcommand{\bhat}{\widehat{\bvec}}\) \(\newcommand{\bperp}{\bvec^\perp}\) \(\newcommand{\xhat}{\widehat{\xvec}}\) \(\newcommand{\vhat}{\widehat{\vvec}}\) \(\newcommand{\uhat}{\widehat{\uvec}}\) \(\newcommand{\what}{\widehat{\wvec}}\) \(\newcommand{\Sighat}{\widehat{\Sigma}}\) \(\newcommand{\lt}{<}\) \(\newcommand{\gt}{>}\) \(\newcommand{\amp}{&}\) \(\definecolor{fillinmathshade}{gray}{0.9}\)- 13.0: Why It Matters- Public Speaking on the Job
- This page highlights the importance of effective communication and public speaking in the workplace, noting that these skills are essential for career advancement and job performance. It emphasizes that many roles involve public speaking, whether in customer interactions, teamwork, or interviews. Success in these areas hinges on the ability to organize thoughts, build strong arguments, and communicate clearly.
- 13.1: Introduction to Interviews
- This page discusses the essential skills for conducting interviews, emphasizing the similarities to public speaking. It highlights the need for preparation, communication, and effective delivery, as well as the importance of research skills and presentation strategies for both interviewers and interviewees.
- 13.2: Informational Interviews
- This page outlines effective strategies for conducting informational interviews to explore career paths, emphasizing preparation through research and tailored communication. It highlights maintaining professionalism, following up with a thank-you note, and reflecting on the experience for future improvement.
- 13.3: Preparing for a Job Interview
- This page provides essential strategies for job interview preparation, including reviewing the job description, researching the company, practicing common interview questions, dressing in appropriate business attire, and bringing necessary documents like a resume and references. Maintaining confidence is emphasized as it contributes to making a positive first impression.
- 13.4: Interview Situations
- This page outlines different job interview types, including screening, phone, one-on-one, panel, serial, lunch, and group interviews, along with specific techniques for each. Emphasizing the uniqueness of interviews, it stresses the importance of preparation through company research, practice, professionalism, and making a strong first impression. The guide also highlights effective communication and the value of follow-up actions, such as sending thank-you notes.
- 13.5: Interview Questions
- This page offers strategies for job candidates to prepare for interviews, highlighting the need for readiness due to unpredictable questions. It advises using the STAR technique to demonstrate skills with personal achievements, emphasizes confidence, and aligns experiences with job requirements. It also includes insights on answering common questions and provides resources for practice questions and interview techniques.
- 13.6: Interviewing Others
- This page discusses effective job interview strategies, favoring structured interviews for better job performance prediction. It emphasizes asking relevant, job-specific questions in line with company values and avoiding inappropriate inquiries. Key candidate traits include grit, rigor, teamwork, ownership, curiosity, and polish. It also recommends using job advertisements to develop interview questions.
- 13.7: Introduction to Presentations
- This page emphasizes that effective presentations require attention to audience needs, credible evidence, and a compelling narrative structure. Focusing on these elements makes presentations more engaging and memorable, enhancing their overall impact.
- 13.8: Effective Presentations
- This page outlines key aspects of effective presentations, emphasizing clarity of purpose, audience awareness, and message refinement. It stresses the need for organization, engagement, and relevant content while highlighting the importance of impactful delivery through body language and vocal variety. Additionally, it references various resources for further learning, ensuring proper attribution for shared content.
- 13.9: Bad Presentations
- This page identifies common pitfalls in presentations, focusing on poor communication and lack of emotional connection. It critiques excessive reliance on software like PowerPoint, which can clutter slides and disengage audiences. The importance of storytelling is emphasized, along with the 10/20/30 rule for effective presentations: 10 slides, 20 minutes, and a minimum font size of 30 points. The aim is to present information in a compelling, engaging way that resonates with the audience.
- 13.10: Making a Presentation for a Meeting
- This page describes how to craft an impactful business presentation using a three-part structure based on storytelling. It highlights the importance of understanding the presentation's purpose, audience, and message. The structure consists of a beginning that defines the current and desired future states, a middle that contrasts the current situation with the proposed solution, and an end that offers a compelling call to action to inspire audience support for positive change.
- 13.11: Introduction to Meetings
- This page offers guidance on organizing efficient staff meetings and clarifies participant roles. It also covers public speaking skills, focusing on effectively pitching new ideas in diverse situations.
- 13.12: Writing an Agenda
- This page discusses the significance of a meeting agenda, outlining its role in defining goals, topics, and schedules to facilitate effective discussions. It stresses the need for clarity and structure, covering key components such as setting goals, gathering input, listing topics with objectives, allocating time, and identifying participants. Additionally, it mentions essential details like meeting time, location, and attendees, recommending a format akin to Robert’s Rules of Order.
- 13.13: Running a Meeting
- This page outlines techniques for effective meetings, emphasizing audience awareness, goal setting, structured information, active listening, time management, and accurate note-taking. Key recommendations include adhering to an agenda, punctuality, and confirming decisions in a follow-up memo. The importance of detailed meeting minutes is highlighted, noting necessary content, equitable task distribution in minute-taking, and addressing gender bias in this responsibility.
- 13.14: Pitching an Idea
- This page outlines how to create an effective elevator pitch, emphasizing the importance of succinctly presenting an idea by identifying a problem, offering a solution, and making it relatable. Scott Berkun provides an eight-step process for pitching, focusing on defining the idea, knowing the audience, structuring the pitch, and practicing. Daniel H. Pink adds additional tips, enhancing the overall guidance for mastering this crucial skill applicable in various contexts.
- 13.15: Putting It Together- Public Speaking on the Job
- This page emphasizes that job-related communication, while distinct from formal speeches, still depends on core public speaking skills. Essential considerations include recognizing the audience's needs, using precise language, and supporting claims with evidence. In scenarios like job interviews, idea pitches, and meetings, the fundamental components of public speaking—audience, context, content, and delivery—are crucial.
- 13.16: Assignment- Creating an Agenda
- This page offers guidance on viewing and submitting the "Creating an Agenda" assignment via a learning management system (LMS) and mentions that the content is provided by Lumen Learning under a Creative Commons license for attribution.
- 13.17: Discussion- Pitching an Idea
- This page details an activity where participants read a discussion prompt called "Pitching an Idea" in a forum, after which they must post their responses and engage with others' comments. The content is provided by Lumen Learning and follows a Creative Commons Attribution license.


