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3.5: Glossary

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    291131
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    • Audience analysis: The process of gathering and interpreting information about an audience’s characteristics, values, beliefs, needs, and expectations in order to adapt a speech effectively and create a meaningful connection between the speaker and listeners.
    • Direct observation: A method of audience analysis that involves observing nonverbal behaviors, cultural patterns, and conversations to gather insights.
    • Interviews: One-on-one conversations designed to gather detailed insights into audience members’ beliefs, values, and attitudes.
    • Surveys: Questionnaires distributed to multiple respondents to collect information about audience demographics, values, and opinions.
    • Focus group: A small group discussion facilitated by a speaker or researcher to uncover shared and differing perspectives among audience members.
    • Existing data: Previously collected information, such as census statistics or organizational reports, that provides insight into an audience.
    • Demographic analysis: A study of audience characteristics such as age, gender, marital status, race, ethnicity, religion, socioeconomic status, education, occupation, and group membership.
    • Listenability: The quality of a speech that makes it easy for an audience to understand and follow, achieved through clear structure, simple language, relevant examples, and techniques that reduce the audience’s cognitive burden.
    • Diversity: The range of differences among audience members, including race, ethnicity, age, gender, socioeconomic status, beliefs, and experiences.
    • Maslow’s Hierarchy of Needs: A psychological model developed by Abraham Maslow (1943) that explains human motivation as a progression of needs, beginning with physiological needs and moving through safety, belonging, esteem, cognitive growth, and self-actualization.
    • Psychographic analysis: Audience analysis that explores values, beliefs, attitudes, and opinions to understand deeper motivations.
    • Situational analysis: An assessment of the specific speaking context, including audience size, purpose, voluntariness, and physical setting.
    • Situational needs: The immediate conditions and context that affect how an audience receives a message, such as the time of day, physical environment, audience fatigue, or the sequence of events leading up to the speech.

    3.5: Glossary is shared under a CC BY-NC-SA 4.0 license and was authored, remixed, and/or curated by LibreTexts.

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