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9.7: References

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    Adler, R. B., Rosenfeld, L. B., & Ii, R. P. F. (2020). Interplay: The process of interpersonal communication (15th ed.). Oxford University Press.

    Bishop, S.C., Hill, P.S., & Yang, L. (2012). Use of aggressive humor: Aggressive humor style, verbal aggressiveness and social dominance orientation. Ohio Communication Journal, 50, 73-82.

    Cohn, A. (2017, July 21). In praise of positive feedback. Forbes. 

    Danielson, R. (n.d.) Remaining professional when you're frustrated. Lumen Learning. 

    Eurich, T. (2018, August 6). The right way to respond to negative feedback. Harvard Business Review. 

    Finkelstein, S. R., & Fishbach, A. (2012). Tell me what I did wrong: Experts seek and respond to negative feedback. Journal of Consumer Research, 39(1), 22-38.

    Foreign Service Institute, (n.d.). Context is everything: Communicating in high- and low- context cultures. US Department of State. 

    Furlan, J., & Schneider, C. M. (2021, September 2). Receiving feedback doesn't have to be scary. here's how you can get most out of it. WBUR. 

    Gibb, J. R. (1965). Defensive communication. Etc: A Review of General Semantics, 22(2), 221–229.

    Grant, H. (2013, January 28). Sometimes negative feedback is best. Harvard Business Review. hbr.org/2013/01/sometimes-negative-feedback-is

    Hall, E. T. (1976). Beyond culture (1st ed). Anchor Press.

    Kelly, L., Miller-Ott, A.E., & Duran, R.L. (2019). Pubbing friends: Understanding face threats from, and response to, friends’ cell phone usage through the lens of politeness theory. Communication Quarterly, 67, 540-559.

    Kwantlen Polytechnic University Learning Centres. (2018). Learning to learn online. Kwantlen Polytechnic University.

    Mayo Clinic Staff. (2022, February 3). ​​​​​​​Positive thinking: Stop negative self-talk to reduce stress. Mayo Clinic.

    National Center on Birth Defects and Developmental Disabilities. (2022, October 28). Disability impacts all of us. Centers for Disease Control and Prevention.

    Parramore, L. S. (2014, June 5). The social death penalty: Why being ostracized hurts even more than bullying. Truthout.

    Philippot, P., Chapelle, G., & Blairy, S. (2002). Respiratory feedback in the generation of emotion. Cognition & Emotion, 16(5), 605-627. 

    Rockwell, D. (2015, March 19). Seven Positive Responses to Negative Feedback. Leadership Freak. Retrieved October 18, 2021, from Leadership Freak.

    Suler, J. (2004). The online disinhibition effect. Cyberpsychology & Behavior, 7(3).

    University of Regina. (n.d). 5.3 Giving and Receiving Feedback. Pressbooks.

    US Department of Health and Human Services. (2021, November 5). What is cyberbullying. StopBullying.Gov.

    US Department of Health and Human Services. (2022, June 30). What is bullying. StopBullying.Gov. 

    Wood, J. T. (2015). Interpersonal communication: Everyday encounters (8th ed.). Cengage Learning.

    This page titled 9.7: References is shared under a CC BY-SA 4.0 license and was authored, remixed, and/or curated by Brooke Hanniff, Angela Hoppe-Nagao & Kimberlie Yee-Jung.