8: Teams in the Workplace
- Page ID
- 14911
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- 8.1: Introduction
- This page discusses the significance of teamwork, particularly in college group projects where communication issues often hinder collaboration. It defines "contrived collegiality," highlighting how rushed efforts can result in inadequate results. The summary emphasizes the variability in individual contributions based on strengths and interactions, aiming to explore team characteristics, types, and challenges, while stressing the necessity for improved collaborative skills.
- 8.2: Group
- This page explores the distinction between groups and teams in organizations, defining groups as simply communicating individuals while teams focus on interdependence. It discusses Bruce Tuckman's four stages of team development and introduces a seven-stage Team Development Model, emphasizing clear communication, trust, shared goals, and roles.
- 8.3: Types of Teams
- This page discusses different types of work teams in organizations and their importance in enhancing productivity. It covers parallel teams that address informal issues, project teams created for specific goals, and management teams led by executives for overall direction. Key factors affecting team effectiveness include group composition, task design, and the organizational context.
- 8.4: The Downside to Teams
- This page discusses the dynamics of group work, focusing on issues like social loafing, groupthink, and team conflict that can undermine group effectiveness. It emphasizes the need for open communication, equal participation, and a supportive environment to enhance team performance. Strategies to prevent social loafing include valuing contributions and promoting engagement.
- 8.5: Group Communication Roles
- This page examines self-centered roles in group dynamics, highlighting their detrimental impact on group objectives and decision-making. It identifies eight roles, including aggressor and dominator, which can disrupt group functioning. The text stresses the importance of diagnosing the causes of these roles, like lack of skills or group maturity, rather than simply suppressing them. It also emphasizes the need for task and group-building roles to enhance teamwork and overall productivity.
- 8.E: Exercises
- This page details two case studies on organizational challenges. One involves a retail team's struggle with skepticism and unethical proposals while pursuing innovative sales strategies. The other focuses on a corporate communication team's disruption and dissatisfaction following a move to a new building. Both cases raise issues related to coaching, communication improvement, and ethical behavior. An end-of-chapter assessment reinforces concepts surrounding team dynamics and decision-making.


