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8: Teams in the Workplace

  • Page ID
    14911
    • Anonymous
    • LibreTexts

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    Many people work together in teams in organizations. Think about all the teams and groups that you belong, such as family, friends, work, church, etc. We are involved with a variety of groups for different reasons. You are probably involved with certain groups and teams based on your abilities, experiences, and/or talents. Your participation and the degree to which you contribute will often depend on the communication interactions in that group. In this chapter, we will discuss the importance of teams. We will discuss the characteristics of teams, types of teams and downside to teams.

    • 8.1: Introduction
      This page discusses the significance of teamwork, particularly in college group projects where communication issues often hinder collaboration. It defines "contrived collegiality," highlighting how rushed efforts can result in inadequate results. The summary emphasizes the variability in individual contributions based on strengths and interactions, aiming to explore team characteristics, types, and challenges, while stressing the necessity for improved collaborative skills.
    • 8.2: Group
      This page explores the distinction between groups and teams in organizations, defining groups as simply communicating individuals while teams focus on interdependence. It discusses Bruce Tuckman's four stages of team development and introduces a seven-stage Team Development Model, emphasizing clear communication, trust, shared goals, and roles.
    • 8.3: Types of Teams
      This page discusses different types of work teams in organizations and their importance in enhancing productivity. It covers parallel teams that address informal issues, project teams created for specific goals, and management teams led by executives for overall direction. Key factors affecting team effectiveness include group composition, task design, and the organizational context.
    • 8.4: The Downside to Teams
      This page discusses the dynamics of group work, focusing on issues like social loafing, groupthink, and team conflict that can undermine group effectiveness. It emphasizes the need for open communication, equal participation, and a supportive environment to enhance team performance. Strategies to prevent social loafing include valuing contributions and promoting engagement.
    • 8.5: Group Communication Roles
      This page examines self-centered roles in group dynamics, highlighting their detrimental impact on group objectives and decision-making. It identifies eight roles, including aggressor and dominator, which can disrupt group functioning. The text stresses the importance of diagnosing the causes of these roles, like lack of skills or group maturity, rather than simply suppressing them. It also emphasizes the need for task and group-building roles to enhance teamwork and overall productivity.
    • 8.E: Exercises
      This page details two case studies on organizational challenges. One involves a retail team's struggle with skepticism and unethical proposals while pursuing innovative sales strategies. The other focuses on a corporate communication team's disruption and dissatisfaction following a move to a new building. Both cases raise issues related to coaching, communication improvement, and ethical behavior. An end-of-chapter assessment reinforces concepts surrounding team dynamics and decision-making.


    This page titled 8: Teams in the Workplace was last modified on Wed, 26 Aug 2026 21:00:51 GMT and is shared under a CC BY-NC-SA 3.0 license and was authored, remixed, and/or curated by Anonymous via source content that was edited to the style and standards of the LibreTexts platform.