8: Perceptions and Barriers to Intercultural Communication
- Page ID
- 305319
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\(\newcommand{\avec}{\mathbf a}\) \(\newcommand{\bvec}{\mathbf b}\) \(\newcommand{\cvec}{\mathbf c}\) \(\newcommand{\dvec}{\mathbf d}\) \(\newcommand{\dtil}{\widetilde{\mathbf d}}\) \(\newcommand{\evec}{\mathbf e}\) \(\newcommand{\fvec}{\mathbf f}\) \(\newcommand{\nvec}{\mathbf n}\) \(\newcommand{\pvec}{\mathbf p}\) \(\newcommand{\qvec}{\mathbf q}\) \(\newcommand{\svec}{\mathbf s}\) \(\newcommand{\tvec}{\mathbf t}\) \(\newcommand{\uvec}{\mathbf u}\) \(\newcommand{\vvec}{\mathbf v}\) \(\newcommand{\wvec}{\mathbf w}\) \(\newcommand{\xvec}{\mathbf x}\) \(\newcommand{\yvec}{\mathbf y}\) \(\newcommand{\zvec}{\mathbf z}\) \(\newcommand{\rvec}{\mathbf r}\) \(\newcommand{\mvec}{\mathbf m}\) \(\newcommand{\zerovec}{\mathbf 0}\) \(\newcommand{\onevec}{\mathbf 1}\) \(\newcommand{\real}{\mathbb R}\) \(\newcommand{\twovec}[2]{\left[\begin{array}{r}#1 \\ #2 \end{array}\right]}\) \(\newcommand{\ctwovec}[2]{\left[\begin{array}{c}#1 \\ #2 \end{array}\right]}\) \(\newcommand{\threevec}[3]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \end{array}\right]}\) \(\newcommand{\cthreevec}[3]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \end{array}\right]}\) \(\newcommand{\fourvec}[4]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \\ #4 \end{array}\right]}\) \(\newcommand{\cfourvec}[4]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \\ #4 \end{array}\right]}\) \(\newcommand{\fivevec}[5]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \\ #4 \\ #5 \\ \end{array}\right]}\) \(\newcommand{\cfivevec}[5]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \\ #4 \\ #5 \\ \end{array}\right]}\) \(\newcommand{\mattwo}[4]{\left[\begin{array}{rr}#1 \amp #2 \\ #3 \amp #4 \\ \end{array}\right]}\) \(\newcommand{\laspan}[1]{\text{Span}\{#1\}}\) \(\newcommand{\bcal}{\cal B}\) \(\newcommand{\ccal}{\cal C}\) \(\newcommand{\scal}{\cal S}\) \(\newcommand{\wcal}{\cal W}\) \(\newcommand{\ecal}{\cal E}\) \(\newcommand{\coords}[2]{\left\{#1\right\}_{#2}}\) \(\newcommand{\gray}[1]{\color{gray}{#1}}\) \(\newcommand{\lgray}[1]{\color{lightgray}{#1}}\) \(\newcommand{\rank}{\operatorname{rank}}\) \(\newcommand{\row}{\text{Row}}\) \(\newcommand{\col}{\text{Col}}\) \(\renewcommand{\row}{\text{Row}}\) \(\newcommand{\nul}{\text{Nul}}\) \(\newcommand{\var}{\text{Var}}\) \(\newcommand{\corr}{\text{corr}}\) \(\newcommand{\len}[1]{\left|#1\right|}\) \(\newcommand{\bbar}{\overline{\bvec}}\) \(\newcommand{\bhat}{\widehat{\bvec}}\) \(\newcommand{\bperp}{\bvec^\perp}\) \(\newcommand{\xhat}{\widehat{\xvec}}\) \(\newcommand{\vhat}{\widehat{\vvec}}\) \(\newcommand{\uhat}{\widehat{\uvec}}\) \(\newcommand{\what}{\widehat{\wvec}}\) \(\newcommand{\Sighat}{\widehat{\Sigma}}\) \(\newcommand{\lt}{<}\) \(\newcommand{\gt}{>}\) \(\newcommand{\amp}{&}\) \(\definecolor{fillinmathshade}{gray}{0.9}\)- 8.1: Prejudice and Discrimination in the 21st Century
- This page discusses the importance of human connection and dignity for fostering peace, citing influential quotes. It notes widespread feelings of persistent discrimination in the U.S., especially since 2016, with political views shaping perceptions. The content will delve into barriers to intercultural communication such as prejudice and stereotypes, and will propose strategies for improving intercultural skills.
- 8.2: Ethnocentrism and Stereotypes
- This page explores ethnocentrism, stereotypes, and their effects on intercultural communication and individual performance. It highlights how ethnocentrism distorts perceptions, biases shape treatment of others, and racism influences systemic issues. The Mercator map is critiqued for promoting Eurocentrism, with the Gall-Peters projection presented as a more equitable alternative.
- 8.3: Prejudice and Discrimination
- This page examines prejudice as a harmful attitude linked to social group membership, leading to bias and discrimination, including microaggressions and systemic inequalities. It explores the role of media in shaping perceptions, distinguishing prejudice from discrimination, and revealing disparities in sectors like justice and healthcare. The complex dynamics of privilege and cultural assumptions are discussed, emphasizing their impact on marginalized identities.
- 8.4: Racism and Privilege
- This page addresses the profound issues of police violence and systemic racism against African-Americans, particularly highlighted by George Floyd's murder. It defines racism and institutional racism and their harmful impacts, especially during the COVID-19 pandemic. The text also explores white privilege, encouraging awareness of the complexities of identity and the necessity for open discussions on privilege.
- 8.5: Tookkit for Responding to Barriers in Communication
- This page explores techniques to enhance intercultural communication by promoting self-reflection and addressing personal biases. It underscores the value of openness to feedback and the use of clarifying questions, while encouraging action-focused engagement. The page advocates for utilizing "teachable moments," setting social boundaries, and employing the bystander effect to aid victims.
- 8.6: Conclusion
- This page examines barriers to intercultural communication, focusing on ethnocentrism, stereotypes, and discrimination. It differentiates between prejudice as an attitude and discrimination as an action, while discussing microaggressions and privilege's roles. Systemic racism in the U.S. is addressed, along with concepts like white privilege. The chapter concludes with a Toolkit that provides strategies to recognize bias and promote equitable conversations.