15: The Bureaucracy Last updated Save as PDF Page ID 153749 OpenStax OpenStax 15.1: Introduction 15.2: Bureaucracy and the Evolution of Public Administration 15.3: Toward a Merit-Based Civil Service 15.4: Understanding Bureaucracies and their Types 15.5: Controlling the Bureaucracy 15.6: Key Terms 15.7: Summary 15.8: Review Questions 15.9: Critical Thinking Questions 15.10: Suggestions for Further Study 15.11: References